Amit Desai

Amit Desai Email and Phone Number

Director, Voice and Multimodal User Experience @ Roku Inc.
California, United States
Amit Desai's Location
San Francisco Bay Area, United States, United States
Amit Desai's Contact Details

Amit Desai personal email

About Amit Desai

AMIT DESAI is a product leader in Conversational AI for voice/multimodal assistants. He has deep experience in product strategy, management and UX design of conversational AI assistants across modalities and surfaces. Amit has built winning conversational AI products in different consumer verticals. He has made advances in conversational AI techniques for multi-turn dialog, multimodal interactions, optimized decision-making, and user education. Amit works with executive stakeholders to define product vision and strategy, and then leads product design and engineering teams towards winning end-user experiences.Amit brings strategic, analytical and creative expertise to the product development process. He received a B.Sc. in Computer Science at MIT, and has a background in visual arts and creative writing.• Track record of pioneering and building conversational platforms and user experiences for multimodal AI assistants with millions of users on mobile and telephony products. Executive leadership in startups and larger organizations. • Expertise in product marketing, PR, marketing strategy, and marcom for AI assistant products.• Patent holder in VUI and speech recognition. Deep expertise in conversational AI, multimodal interaction design, VUI design, dialog management strategy, optimized system behavior (user cost-based optimization), prompt design, persona design, NLU, ASR, TTS, voice biometrics. Education: Bachelor of Science - BS in Computer Science at MIT.• W3 Gold and Telly awardee. Experience in creative direction, writing, scripting, illustration, storyboards, wireframes, prototypes, storytelling, persona, studio coaching, media production, public speaking, product marketing, product strategy, branding, PR.

Amit Desai's Current Company Details
Roku Inc.

Roku Inc.

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Director, Voice and Multimodal User Experience
California, United States
Website:
roku.com
Employees:
4149
Amit Desai Work Experience Details
  • Roku Inc.
    Director, Voice And Multimodal User Experience
    Roku Inc.
    California, United States
  • Roku Inc.
    Director Of Product And Ux For Conversational Ai/Voice Assistant
    Roku Inc. Sep 2018 - Present
    San Jose, California, Us
    Leading product strategy, management, and UX for Roku's conversational AI/Voice Assistant. Goal is making the best AI co-pilot and user experience for TV watchers. Deep collaboration with AI/ML engineering teams and executive stakeholders. Work includes overall system strategy, optimized platform behavior, dialog strategy, UX architecture, and end-to-end multimodal design (VUI and visual) of user-facing features for video, music, live TV, sports, and other domains.
  • Amazon
    Principal, Voice Ux, Alexa
    Amazon Aug 2017 - Aug 2018
    Seattle, Wa, Us
    Sole Principal Voice Designer in the Alexa organization. Guided the foundational VUI team and led product/design innovation for system features, including dialog decision-making (via cost-based optimization), disambiguation AI, one-step correction, adaptive prompting, smart display UI, and other areas. Deep collaboration with engineering teams and executive stakeholders.
  • Verint-Systems
    Director, Products
    Verint-Systems 2013 - 2017
    Melville, New York, Us
    Victrio was a voice biometrics startup that pioneered fraud detection and authentication via voiceprint for banking call centers. Victrio was acquired by Verint (Nasdaq:VRNT), a market leader in contact center recording and analytics software, including speech analytics, text analytics, and omnichannel journey analytics.
  • Incubite, Inc.
    Vp Product, Vp Ux
    Incubite, Inc. 2012 - 2012
    Led product and design at Incubite, which created a next-gen mobile app for multimodal communication. Chorus was the first mobile app to unify chat, voice, browsing, and groups in a mobile environment. The multimodal UX was powerful and simple, making it easy for users to communicate across threads, groups, and modalities.
  • Dial Directions
    Co-Founder, Vp Product, Vp Ux
    Dial Directions 2007 - 2011
    Us
    Co-founded and led product and multimodal design at Dial Directions, a pioneer of voice-automated location-based services (LBS) for mobile app and telephony environments. Introduced Top 10 apps in the App Store for speech-automated navigation, directory assistance, voice dialing. Introduced a nationwide phone service (1-DIRECTIONS) for driving directions with industry-leading speech recognition and multimodal UX. The company's product/UX innovations received consumer, industry, and media acclaim. Dial Directions was acquired by Sakhr Software.
  • Voxify
    Co-Founder, Vp Product, Vp Ux
    Voxify 2001 - 2006
    Alameda, Ca, Us
    Co-founded top-ranked speech self-service SaaS provider for enterprise contact centers, handling hundreds of millions of customer calls for Global 2000 corporations such as United Airlines, Rite Aid, Expedia, Gap, and others. Voxify's advanced VUI/speech recognition solutions were recognized for superior UX and speech recognition capability by consumers, industry awards and client and peer recognition. Voxify also pioneered an IDE for voice UX that modeled a “conversational flow” paradigm, enabling more sophisticated VUI/call flows to be maintained and rendered. Voxify was acquired by 24/7 Inc., global provider of customer service solutions.
  • Anubis Systems
    Vp, Products (Co-Founder)
    Anubis Systems 1996 - 2000
    Anubis was a innovative startup that provided enterprise applications and design tools for the data warehousing and decision support industry. Anubis was acquired by Personify, Inc. in 1999.
  • Sapient Corporation
    Solutions Architect
    Sapient Corporation 1994 - 1996
    Sapient Corporation is a global provider of technology solutions.

Amit Desai Skills

Artificial Intelligence Natural Language Speech Recognition Product Strategy Machine Learning Product Management Startups Natural Language Processing User Experience

Amit Desai Education Details

  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Computer Science

Frequently Asked Questions about Amit Desai

What company does Amit Desai work for?

Amit Desai works for Roku Inc.

What is Amit Desai's role at the current company?

Amit Desai's current role is Director, Voice and Multimodal User Experience.

What is Amit Desai's email address?

Amit Desai's email address is 2a****@****ail.com

What schools did Amit Desai attend?

Amit Desai attended Massachusetts Institute Of Technology.

What skills is Amit Desai known for?

Amit Desai has skills like Artificial Intelligence, Natural Language, Speech Recognition, Product Strategy, Machine Learning, Product Management, Startups, Natural Language Processing, User Experience.

Who are Amit Desai's colleagues?

Amit Desai's colleagues are Jackie T., Sonia Ricci, Paul Nash, Ivan Tobigah, Andrew Tong, Daniel (Hyun Min) Hong, Christian Joseph Apostol.

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