Amit Dwivedi

Amit Dwivedi Email and Phone Number

Associate Director of Restaurant @ Anantara Hotels & Resorts
Delhi, India
Amit Dwivedi's Location
Delhi, India, India
Amit Dwivedi's Contact Details

Amit Dwivedi work email

Amit Dwivedi personal email

About Amit Dwivedi

I bring over a decade of rich expertise in the hospitality industry, marked by a successful track record in elevating service standards, optimizing operational efficiencies, and leading teams toward excellence. My career spans leading hospitality establishments, including the prestigious Fairmont Jaipur and Marriott Hotel Jaisalmer, where I have been instrumental in driving sales growth, implementing innovative customer service strategies, and ensuring the highest levels of guest satisfaction. My international exposure includes significant roles in prestigious hospitality establishments across India and the UAE. This global experience has endowed me with a unique perspective on diverse hospitality practices and consumer preferences, enabling me to implement strategies catering to various cultural sensibilities.Core Achievements:• Pioneered F&B operations to enhance customer satisfaction and streamline operational efficiency significantly.• Developed and executed innovative sales strategies, elevating revenue and guest engagement.• Mastered cost control and inventory management, ensuring quality standards while minimizing waste.• Excelled in resolving guest complaints, fostering a culture of service excellence and customer loyalty.• Led and developed high-performing teams, enhancing work environment and productivity.• Played a pivotal role in achieving audit compliance, demonstrating a steadfast commitment to operational integrity.My career has been adorned with numerous awards and recognitions, a testament to my dedication and impact in the hospitality sector. I am eager to leverage my accumulated knowledge and experience on a global platform, contributing to the broader hospitality industry while embracing further personal and professional growth opportunities.

Amit Dwivedi's Current Company Details
Anantara Hotels & Resorts

Anantara Hotels & Resorts

View
Associate Director of Restaurant
Delhi, India
Employees:
264
Amit Dwivedi Work Experience Details
  • Anantara Hotels & Resorts
    Associate Director Of Restaurant
    Anantara Hotels & Resorts
    Delhi, India
  • Fairmont Jaipur
    Senior Restaurant Manager
    Fairmont Jaipur Dec 2023 - Present
    Jaipur, Rajasthan, India
    • Operation Management: Guaranteed seamless functioning of F&B services by supervising service quality and implementing control measures for excellence• Workforce Scheduling: Coordinated work schedules for service personnel, enhancing operational efficiency• Financial Management: Oversaw expense management and stock levels, upheld standards for excellence, and pioneered strategies for revenue enhancement• Client Relations: Catered to and fulfilled guest needs with politeness, enhancing customer engagement and contentment. Resolved customer grievances with a methodical approach, ensuring resolution and satisfaction• Sales Enhancement: Boosted per-customer revenue through strategic upselling, maintaining superior service standards, and employing motivational tactics• Inventory Management: Oversaw the safeguarding and organizing all food, beverage, and equipment stocks. Performed quality audits and optimized supply use to achieve financial objectives and reduce wastage• Cleaning and Maintenance: Executed and managed essential cleaning tasks to uphold cleanliness and organization• Event Coordination: Supported organizing and facilitating special events, adding to memorable customer experiences• Guest Relations: In the absence of the hostess, led guests to their tables, recommended menu selections, and highlighted special offers
  • Fairmont Jaipur
    Outlet & In Room Dining Manager
    Fairmont Jaipur Nov 2022 - Nov 2023
    India
    • Culinary Liaison: Kept consistent communication with culinary staff regarding menu selections, waiting periods, and stock availability• Transactions Management: Precisely logged orders in the MICROS system at the moment of transaction• Regulatory Adherence: Complied with all organizational, safety, and security protocols, promptly reporting any issues to management• Staff Leadership: Led recruitment, training, and management of team members, encouraging a collaborative work environment• Budget Planning: Managed and allocated budgets for various operational needs• Culinary Planning: Led the development of menus, ensuring an appealing and varied selection for patrons• Compliance Management: Guaranteed adherence to all legal licensing, hygiene, and health and safety requirements• Promotional Activities: Conducted marketing initiatives to broaden the establishment's customer base• Menu Knowledge: Maintained updated knowledge of menu offerings, special items, and inventory levels, ensuring culinary staff were well-informed• Reservation Management: Handled table reservations, guided guests upon arrival, and enhanced the dining experience with recommendations and drink assistance• Experience Enhancement: Ensured an exemplary dining experience through timely service, addressing customer needs, suggesting desserts and beverages, and maintaining a high level of guest satisfaction
  • Fairmont Jaipur
    Assistant Restaurant Manager
    Fairmont Jaipur Mar 2022 - Nov 2022
    India
  • Marriott International
    Assistant Restaurant Manager
    Marriott International Nov 2021 - Mar 2022
    India
  • Jw Marriott Mussoorie Walnut Grove Resort & Spa
    Food And Beverage Executive
    Jw Marriott Mussoorie Walnut Grove Resort & Spa Dec 2019 - Nov 2021
    India
  • Sheraton Hotel Khalidiya |Abu Dhabi
    Outlet Manager At Sheraton Hotels Khalidiya |Abu Dhabi
    Sheraton Hotel Khalidiya |Abu Dhabi Feb 2018 - Nov 2019
    Al Khalidiya, Abu Dhabi, United Arab Emirates
  • Abu Dhabi City Golf Club
    Head Bartender
    Abu Dhabi City Golf Club Dec 2016 - Feb 2018
    United Arab Emirates
  • Rotana Hotel Ltd
    Captain
    Rotana Hotel Ltd Nov 2014 - Nov 2016
    Al Ain Rotana
    Working as a bartender
  • Courtyard By Marriott Bhopal
    Waiter
    Courtyard By Marriott Bhopal Jun 2013 - Nov 2014
    Bhopal
  • Itc Welcom Hotel, Dwarka, New Delhi
    Industrial Trainee
    Itc Welcom Hotel, Dwarka, New Delhi Jun 2011 - Dec 2011
    Key Contributions and Learning:• Food & Beverage Service: Gained hands-on experience in delivering exceptional customer service, managing guest interactions, and understanding the operational aspects of restaurant service• Food Production (Kitchen): Acquired foundational skills in kitchen management, food preparation techniques, and hygiene and safety standards adherence• Front Office Operations: Developed proficiency in managing front desk responsibilities, including guest check-in/check-out procedures, reservation management, and providing guest information services• Housekeeping: Learned the principles of hotel cleanliness and room preparation, focusing on maintaining high standards of hygiene and guest comfort

Amit Dwivedi Skills

Management Microsoft Excel Microsoft Word Microsoft Office Leadership Sales Powerpoint Photoshop Training Research English Windows Html Outlook Hospitality Management Hospitality Industry Hotel Management Food And Beverage Hotels Customer Service Resorts Micros Banquets Pre Opening

Amit Dwivedi Education Details

  • Swami Vivekanand Subharti University, Meerut, India
    Swami Vivekanand Subharti University, Meerut, India
    Master Of Business Administration (Mba), Dual Specialization
  • Institute Of Hotel Management (Ihm), Bhopal
    Institute Of Hotel Management (Ihm), Bhopal
    Food And Beverage Service

Frequently Asked Questions about Amit Dwivedi

What company does Amit Dwivedi work for?

Amit Dwivedi works for Anantara Hotels & Resorts

What is Amit Dwivedi's role at the current company?

Amit Dwivedi's current role is Associate Director of Restaurant.

What is Amit Dwivedi's email address?

Amit Dwivedi's email address is am****@****ail.com

What schools did Amit Dwivedi attend?

Amit Dwivedi attended Swami Vivekanand Subharti University, Meerut, India, Institute Of Hotel Management (Ihm), Bhopal.

What skills is Amit Dwivedi known for?

Amit Dwivedi has skills like Management, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Sales, Powerpoint, Photoshop, Training, Research, English, Windows.

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