Amit Dwivedi Email and Phone Number
Amit Dwivedi work email
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Amit Dwivedi personal email
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I bring over a decade of rich expertise in the hospitality industry, marked by a successful track record in elevating service standards, optimizing operational efficiencies, and leading teams toward excellence. My career spans leading hospitality establishments, including the prestigious Fairmont Jaipur and Marriott Hotel Jaisalmer, where I have been instrumental in driving sales growth, implementing innovative customer service strategies, and ensuring the highest levels of guest satisfaction. My international exposure includes significant roles in prestigious hospitality establishments across India and the UAE. This global experience has endowed me with a unique perspective on diverse hospitality practices and consumer preferences, enabling me to implement strategies catering to various cultural sensibilities.Core Achievements:• Pioneered F&B operations to enhance customer satisfaction and streamline operational efficiency significantly.• Developed and executed innovative sales strategies, elevating revenue and guest engagement.• Mastered cost control and inventory management, ensuring quality standards while minimizing waste.• Excelled in resolving guest complaints, fostering a culture of service excellence and customer loyalty.• Led and developed high-performing teams, enhancing work environment and productivity.• Played a pivotal role in achieving audit compliance, demonstrating a steadfast commitment to operational integrity.My career has been adorned with numerous awards and recognitions, a testament to my dedication and impact in the hospitality sector. I am eager to leverage my accumulated knowledge and experience on a global platform, contributing to the broader hospitality industry while embracing further personal and professional growth opportunities.
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Associate Director Of RestaurantAnantara Hotels & ResortsDelhi, India -
Senior Restaurant ManagerFairmont Jaipur Dec 2023 - PresentJaipur, Rajasthan, India• Operation Management: Guaranteed seamless functioning of F&B services by supervising service quality and implementing control measures for excellence• Workforce Scheduling: Coordinated work schedules for service personnel, enhancing operational efficiency• Financial Management: Oversaw expense management and stock levels, upheld standards for excellence, and pioneered strategies for revenue enhancement• Client Relations: Catered to and fulfilled guest needs with politeness, enhancing customer engagement and contentment. Resolved customer grievances with a methodical approach, ensuring resolution and satisfaction• Sales Enhancement: Boosted per-customer revenue through strategic upselling, maintaining superior service standards, and employing motivational tactics• Inventory Management: Oversaw the safeguarding and organizing all food, beverage, and equipment stocks. Performed quality audits and optimized supply use to achieve financial objectives and reduce wastage• Cleaning and Maintenance: Executed and managed essential cleaning tasks to uphold cleanliness and organization• Event Coordination: Supported organizing and facilitating special events, adding to memorable customer experiences• Guest Relations: In the absence of the hostess, led guests to their tables, recommended menu selections, and highlighted special offers -
Outlet & In Room Dining ManagerFairmont Jaipur Nov 2022 - Nov 2023India• Culinary Liaison: Kept consistent communication with culinary staff regarding menu selections, waiting periods, and stock availability• Transactions Management: Precisely logged orders in the MICROS system at the moment of transaction• Regulatory Adherence: Complied with all organizational, safety, and security protocols, promptly reporting any issues to management• Staff Leadership: Led recruitment, training, and management of team members, encouraging a collaborative work environment• Budget Planning: Managed and allocated budgets for various operational needs• Culinary Planning: Led the development of menus, ensuring an appealing and varied selection for patrons• Compliance Management: Guaranteed adherence to all legal licensing, hygiene, and health and safety requirements• Promotional Activities: Conducted marketing initiatives to broaden the establishment's customer base• Menu Knowledge: Maintained updated knowledge of menu offerings, special items, and inventory levels, ensuring culinary staff were well-informed• Reservation Management: Handled table reservations, guided guests upon arrival, and enhanced the dining experience with recommendations and drink assistance• Experience Enhancement: Ensured an exemplary dining experience through timely service, addressing customer needs, suggesting desserts and beverages, and maintaining a high level of guest satisfaction -
Assistant Restaurant ManagerFairmont Jaipur Mar 2022 - Nov 2022India -
Assistant Restaurant ManagerMarriott International Nov 2021 - Mar 2022India -
Food And Beverage ExecutiveJw Marriott Mussoorie Walnut Grove Resort & Spa Dec 2019 - Nov 2021India -
Outlet Manager At Sheraton Hotels Khalidiya |Abu DhabiSheraton Hotel Khalidiya |Abu Dhabi Feb 2018 - Nov 2019Al Khalidiya, Abu Dhabi, United Arab Emirates
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Head BartenderAbu Dhabi City Golf Club Dec 2016 - Feb 2018United Arab Emirates -
CaptainRotana Hotel Ltd Nov 2014 - Nov 2016Al Ain RotanaWorking as a bartender
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WaiterCourtyard By Marriott Bhopal Jun 2013 - Nov 2014Bhopal -
Industrial TraineeItc Welcom Hotel, Dwarka, New Delhi Jun 2011 - Dec 2011Key Contributions and Learning:• Food & Beverage Service: Gained hands-on experience in delivering exceptional customer service, managing guest interactions, and understanding the operational aspects of restaurant service• Food Production (Kitchen): Acquired foundational skills in kitchen management, food preparation techniques, and hygiene and safety standards adherence• Front Office Operations: Developed proficiency in managing front desk responsibilities, including guest check-in/check-out procedures, reservation management, and providing guest information services• Housekeeping: Learned the principles of hotel cleanliness and room preparation, focusing on maintaining high standards of hygiene and guest comfort
Amit Dwivedi Skills
Amit Dwivedi Education Details
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Swami Vivekanand Subharti University, Meerut, IndiaMaster Of Business Administration (Mba), Dual Specialization -
Institute Of Hotel Management (Ihm), BhopalFood And Beverage Service
Frequently Asked Questions about Amit Dwivedi
What company does Amit Dwivedi work for?
Amit Dwivedi works for Anantara Hotels & Resorts
What is Amit Dwivedi's role at the current company?
Amit Dwivedi's current role is Associate Director of Restaurant.
What is Amit Dwivedi's email address?
Amit Dwivedi's email address is am****@****ail.com
What schools did Amit Dwivedi attend?
Amit Dwivedi attended Swami Vivekanand Subharti University, Meerut, India, Institute Of Hotel Management (Ihm), Bhopal.
What skills is Amit Dwivedi known for?
Amit Dwivedi has skills like Management, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Sales, Powerpoint, Photoshop, Training, Research, English, Windows.
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Amit Dwivedi
Mumbai -
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Amit Dwivedi
Madhya Pradesh, India -
Amit Dwivedi
Data Scientist@Pwc | Mlops | Gen Ai | Ex-Ey | Nlp | Data Engineering | Azure Devops | Ci/Cd | Docker | Kubernetes | Mentor | TrainerBengaluru1gmail.com
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