Application Support Specialist
CurrentTop professional director-level corporate authority within the North American regional branch with responsibility for consulting and training dealers, farmers, and draymen on increasing business profitability and efficiency, troubleshooting problems, and increasing knowledge base on cost reduction, procedures, operational efficiency, SOPs, policies, and procedures, and more.Select Contributions:◼Authored 1-week intensive training program for dealers and farmers and delivered 5X… Show more Top professional director-level corporate authority within the North American regional branch with responsibility for consulting and training dealers, farmers, and draymen on increasing business profitability and efficiency, troubleshooting problems, and increasing knowledge base on cost reduction, procedures, operational efficiency, SOPs, policies, and procedures, and more.Select Contributions:◼Authored 1-week intensive training program for dealers and farmers and delivered 5X weekly garnering a 90% approval rating from participants◼Deliver presentations on webinar events with 100+ participants (dairy nutritionists, vets, etc.), including a national live YouTube event hosted by Michigan State and Purdue universities on system utilization◼Established viable relationships with dealer networks and key decision-makers which led to securing weekly technical updates on 50 installed systems that drove a 30% increase in dealer quotes on the system Show less