• Delivered 100+ global IT projects worth $5M+ for 50+ organizations across Banking, Telecom, Manufacturing, Logistics, Education, and Enterprise sectors.• Achieved an average NPS of 9.7 for all completed projects, reflecting high client satisfaction.• Led cross-functional teams of 20+ in IT projects from inception to closure using hybrid Agile and Waterfall methodologies.• Developed Project Management Plans, Risk Strategies, and Gantt Charts using MS Project, Jira, and Power BI, boosting reporting efficiency by 25%.• Reduced scope creep by 20% and ensured alignment with business/technical requirements by creating detailed Scope of Work.• Drove stakeholder engagement via Stakeholder Registers and Engagement Plans, improving satisfaction through proactive communication.• Designed project roadmaps, dependency matrices, and Work Breakdown Structures with effort estimates for accurate costing and scheduling.• Facilitated communication across meetings, virtual reviews, dashboards, and email updates.• Optimized procurement and SoW processes, reducing vendor delays by 10% and achieving 95% on-time delivery.• Spearheaded change management, achieving 95% user adoption within 30 days and aligning stakeholders through clear communication.• Documented User Acceptance Criteria, established Quality Metrics, and maintained checklists for seamless project and phase closure.• Contributed to business development by supporting proposal responses to RFIs and RFPs.

• Comprehensive competitive analysis for price point and business strategy mapping• Key leads generation and conversion along with surveys and engagement of potential clients• On-boarding and facilitating tie-ups with new enterprises• Stakeholder management for legal and licensing agreements