• Enhanced Assurance KPIs: Spearheaded initiatives to improve Assurance KPIs, including interactions, SLA adherence, and repeat incidents, resulting in a 20% increase in customer satisfaction and operational efficiency.• Operational Excellence through Automation: Drove the governance and enablement of GSMC processes through tool integration and automation, leading to a 25% boost in operational excellence and streamlined workflows.• Quality Standards and Product Defects Reduction: Established and maintained stringent quality standards, reducing product defects by 15% and ensuring compliance with industry regulations and client expectations.• Comprehensive Internal Audits: Conducted thorough internal audits and inspections, achieving 100% adherence to quality standards and identifying key areas for improvement.• Risk Management and Operational Disruption Reduction: Managed risk assessment processes, implementing effective mitigation strategies that decreased operational disruptions by 30%.• Cross-Functional Team Leadership: Led cross-functional teams in continuous improvement initiatives, achieving a 10% increase in process efficiency and a 12% reduction in operational costs.• Training and Support for Quality Assurance: Provided targeted training and support to team members on quality assurance practices, enhancing compliance and operational effectiveness.

Responsible for Coverage planning and deployment for LTE , 5G and O-RAN

RAN OPERATIONS HEAD- CENTER (DGM), AIRTEL Driving circles for Network uptime improvement & action plans Ideation & supporting MS & in-house teams for Tool development and Automation of Operational KPIs Spare management & tracking of Repair and Return of OEM Active & Infra governance with partners & CFTs for ongoing issues & driving the action plans Proactive actions on Disaster management (BCP tool Kit) Working closely with finance & SCM for driving various OPEX reduction strategies (War on waste) to minimise the Opex cost per site MS and AMC cost optimisation with commercial team Product governance with OEM along with strategy/Planning team on HW/SW issues, feature development and improvement Strong customer orientation & Continuously drives for efficiency, improvements, and excellence in field service delivery Signoffs with various partners for operational deliveries & ensuring contractual delivery Ensuring implementation of Health and Safety requirements & guidelines at field People manager –Operational Goal Settings, CDPs, yearly performance appraisals of the employees. Ensuring right competency of resources at right time & place

 Toco management and drove for Infra hygiene improvement Implementation of Transport resiliency to avoid outages impact Initiated Zonal meeting with business team to enhance customer experience Weekly review of customer complaints with ZBM & ensuring issue closure  Planning and scheduling site activities to ensure completion of the project within the time and budgetary parameters and for optimising resource utilisation. Traffic data analysis for drops, congestion, accessibility, traffic growth etc. based on the KPIs on daily basis. Designing and planning radio network: nominal planning, site selection, final design, and frequency planning. Managing network expansion for coverage and capacity: network dimensioning, traffic planning/analysis Close Coordination with Departments like BSS, NSS, OMC, OSS & Vendor teams for executing various tasks like Rehoming, Expansions, LAC Split, Routine Optimizations, etc.  AOP and BOQ closure along with Business and center team Monthly Deployment plan tracking and material management

NPI LEAD (ASSISTANT MANAGER), UPE – ERICSSON INDIA LIMITED Site optimization with the help of RNO, ESPA, TEMS visualization Optimized the sites without DT with Tems Visualization tools with taking the raw output. Improved Retainability and Accessibility and other KPI’s of Lucknow and IOE Cells. Capacity management - Grow and Degrow Planning as per network requirement Network/BSC/LAC/cluster level redesign to optimize location updates and signaling, improve coverage, reduce interference and balance the traffic Sites/cluster optimization, acceptance and resolving issues to meet agreed upon KPI’s (CSSR, HOSR, DCR, TSR etc.)  Traffic dimensioning/load balancing based on congestion, blocking and traffic trends Parameter tuning (e.g. min. Rx level, handover thresholds, cell reselection hysteresis across LAC boundaries, dynamic SD etc.)  Proposing new sites/hardware upgrades in the existing plan as per coverage/capacity requirements

PLANNING & QUALITY LEAD (ASSISTANT MANAGER), RAJASTHAN – AIRTELQuality – Improving the Retainability and Accessibility and KPI’s of Jaipur and IOE Cells Re-dimensioning of SD to improve SD Blocking Plan for the expansion of high utilized (>110%) cells and infill sites Identification of less Utilized cells and plan the Degrow accordingly  Monitor the SDCCH/TCH Drops and rectification of the high drop cells by link balancing, overshooting (TA analysis), BCCH and BSIC analysisNetwork Planning- Planning new sites based on traffic utilization, spectrum availability & Coverage Plan and Verify the NCP and BOQ Plan Plan Infill sites according to spectrum availability and Traffic Daily basis monitoring the KPI’s of Roaming cells, Gulf calling cells & high revenue cells  Co-ordination with various vendors for new & sharing Sites

PLANNING & OPTIMIZATION ENGINEER (SR. RF ENGINNER) – IDEA- UPW New site planning based on Drive test results, customer Complaints and capacity Collecting Marketing inputs survey coordination To identify the coverage hole or problematic area and plan for site after optimization Frequency Planning & Handover Definition Pre and post launch Optimization of the network. Network-Optimization by drive tests, antenna tilts, antenna orientation changes and tuning the Cell-RF Parameters Analysis of Drive Test files for taking care of External and Internal Interference in the Network, which involves analysis of Rx quality, Rx Level etc., re-planning of RF parameters in problematic areas accordingly

PLANNING & OPTIMIZATION ENGINEER (SR. RF ENGINNER), UPE – BSNL Analyzing Network Doctor Reports & KPI trend for parameters like traffic, Call Setup Success Rate, Drop Call Rate, Rx Quality & level for UL/DL, Handover Success Rate etc. Responsible to ongoing optimization of Network expansion after swap project Responsible for BSC’s handover& New sites after meeting the KPI criteria Conducted Post Swap Drive Tests with the help of TEMS Investigation 4.1 and analyzing the results for improving Network Quality and responsible for releasing Change Order Notes to respective functional group to improve the performance of the network & Quality of Service Proposal for new parameter changes in Network for improving the performance Analyze the drive test data and identifies problem areas with recommended solutions