Amit Krishnakumar Sharma Email & Phone Number

Mumbai, Maharashtra, India

• Provide strategic direction on risk management projects in workplace-related solutions and services for Accenture globally, including business operations.• Operational risk management to safeguard people, Real estate portfolio management, Strategic Operations, Business Resilience and Sustainability Solution Management.• Conduct strategic Water Resilience Survey and Water Resilience Action Plan review of business operations for Sustainability Solution Management, client project management and define subsequent outsourcing/vendor risk management decisions.• Develop, implement, and monitor the Global Water Resilience Program as a part of the Sustainability Solution Management.• Pioneered and implemented the Water Stewardship Program in the tool, responsible for monthly Management reporting and dashboards through the tool. Developed Power BI dashboards for management reporting and provided access to the Sustainability team globally.• Established a novel Risk Assessment profiling project for more than 700 locations globally. Provided leadership, direction, development, and end to end supervision.• Manage internal, external or client Risk Management ISO 31000 and Business Continuity ISO 22301 audits for Global Workplace Sustainability Solutions team across the globe.• Review the existing Business Resilience, Sustainability Solution and Enterprise Risk Management Framework and make appropriate amendments and enhancements.• Identify areas of improvements and develop an Accenture suitable Business Resiliency Solution Management and client project process.• Lead efforts on daily management of the Business Resilience and Water Resilience Program Tool and, identify/analyze the enhancement requirements -- manage end to end global implementation of the tool.

Mumbai, Maharashtra, India

Service Delivery Manager – Cloud Infrastructure Services: USD 1 million.Financial Performance and Delivery Quality:• Meet total revenue versus budget for the specific project. Accurate forecasting of Revenue and Cost.• Identification and execution of efficiency initiatives evidenced in Profit Improvement Plan.• Full understanding of client contracts and SLA's, ensuring change is Approved, Documented, Tracked and Billed. SLA Performance (>99% project target as per client contract).Disaster Recovery and Business Continuity:• Responsible for BCDR strategy, roadmap with timeline, and manage program from initiation to planning system.• Present success criteria deck to the client before the DR test. Support for internal/ client audits.Service Owner - Cloud Management Unit: P&L USD 32 Million.Financial Performance: • Build and maintain an accurate finance view (current and forecast) including all costs, recoveries, revenue. Ensure forecast meet or exceed annual targets and maintain plan to bridge gaps. Maintain and provide Capex and Restructuring Forecast.• Track and maximise recoveries for the service from accounts and ensure all actual costs are validated, accurate and understood.Service Delivery and Service Measurement:• Ensure adherence to Cloud Platform SLA commitments. Interface with clients – Reporting / Updates / Communications and with operations team. Point of escalation for service issues. Ensure capacity planning and procurement plans are aligned to forecast. • Produce a monthly service status report and attend delivery reviews to include details of any SLA breaches with client impact. Track risk & issues in the service, developing plans to mitigate.Rundown & Decommission: Manage the Cloud Management Unit restructure project, decommission of legacy assets and migrate clients to reduce operational support costs.

Mumbai, Maharashtra, India

• Lead end to end implementation of Business Continuity programs for top brands like, Here Technologies, Haya Water in India and Middle East. • Conducted ISO 22301 implementation and certification training for PECB for Haya Water in Muscat, Oman. • Lead BCM program for PAN India operations with a team of BCM – Risk management professionals to coordinate business continuity governance activities.• Develop cost effective BC strategies at site and functional levels as per evolving business needs.• Contribute to the development and maintenance of the enterprise wide business continuity management program including development of tools and instructional guides for business.• Responsible for developing and updating BC documentation and ensuring BCP efforts are integrated with enterprise BCM, emergency management and disaster recovery.• Manage crisis management framework, conduct BC awareness and training for senior management.• Conduct diverse risk assessments, BIA exercises, business continuity, crisis management exercises/tests across organization. • Helping clients to prepare for an audit, facing an audit on behalf of client, leading and conducting audits and support third party external and internal audits.

Bangalore Urban, Karnataka, India

(through sub-contractor NorthStar Safety System, project-based consulting job, not a job change)• Lead BCM program for PAN India operations with a team of BCM – Risk management professionals to coordinate business continuity governance activities.• Develop cost effective BC strategies at site and functional levels as per evolving business needs.• Contribute to the development and maintenance of the enterprise wide business continuity management program including development of tools and instructional guides for business.• Responsible for developing and updating BC documentation and ensuring BCP efforts are integrated with enterprise BCM, emergency management and disaster recovery.• Manage crisis management framework, trainings and awareness of crisis response teams.• Conduct diverse risk assessments, BIA exercises, business continuity, crisis management exercises/tests across organization.• Conduct BC awareness and training for senior management and support third party external and internal audits.

Kuwait

Business Development: Review ongoing projects to identify and present gaps in compliance and engage with clients to comprehend new opportunities to risk advisory.Project Management: Manage projects on BCMS.Prepare documents on, and execute; gap assessment, project plan, charter, scope, time and effort estimation, management operating system, client review meetings, and lead the project to completion.Understand the client requirements, review, analyse, execute and monitor the requisite directive.People Management: Directly manage resources deployed on the projects. Train and motivate them. Conduct weekly team meetings to track progress on all projects.

Doha, Qatar

Roles and Responsibilities & Project details:Develop BCMS in alignment with global standards such as ISO 22301:2012 and Good Practice guidelines (GPG) of the Business Continuity Institute (BCI), for The Pearl Qatar Island, Doha, Qatar, developed by the United Development Company aka UDC.

Dubai, Uae

Identify and document the scope of BCMBuild BCM Governance StructurePrepare BCM CharterConduct ISO 22301 Gap AssessmentPrepare and Update BCM PolicyRisk Assessment & Business Impact AnalysisDefine Risk Assessment MethodologyConduct Risk AssessmentDefine Business Impact Analysis (BIA)Conduct Business Impact Analysis (BIA)BCM Strategies and BCM PlansDefine Organization BCM StrategyDefine BCM Plans& Procedure across organizationIT Disaster RecoveryCurrent Readiness of the ITDR SetupITDR Strategies and PlansBCM Testing and BCM certificationBCM software implementation

Bangalore & Mumbai

Achievements: Lead the Turbo Technologies business to successfully complete the first ever Enterprise level Corporate Audit.• Lead development and implementation of the following on BCM at various levels of organization: o Program, Framework, Crisis Management, Incident Management, Strategy and Planning. o Templates for BIA, Risk Assessment, BC Plan and Recovery Strategy. o BC Annual Calendar to ensure all personnel with specific BC roles are trained and all technical components of plans are successfully exercised regularly.• Conceptualized the establishment of BCM Metrics, Maturity Model, Management System and Management Operating System based on ISO 22301.• Leading ISO22301 certification for the technology division of Honeywell.• Lead the audit on BCM, Loss Prevention and Security based on Honeywell Standards.• Oversee documentation and maintenance of all BCM exercise result.• Lead communication between Leadership, BC Team, other cross functional teams to develop effective working relationships.• Represent business at corporate/global level committees like Business Continuity, Loss Prevention, Security, Risk Management, Global Real Estate, etc.• Address issues, concerns on BC and supply chain continuity management, risk management, loss prevention and security to direct clients and underwriters, across the globe from all regions.• Lead and manage real time scenarios across the globe, provide expertise to support Leadership and business functional areas, to moderate business impact, for example the Japan tsunami.

Mumbai Area, India

Mumbai

Mumbai, Maharashtra

Master'S Degree, Machine Learning And Artificial Intelligence

Postgraduate Degree, Artificial Intelligence

Master'S Degree, Crisis/Emergency/Disaster Management, A

Diploma In Cyber Law, Cyber Law

Mba, Management Information Systems, General

Bachelor In Commerce, Business/Commerce, General

S.S.C, Junior High/Intermediate/Middle School Education And Teaching