Amit Kumar Email & Phone Number

Delhi, Dl, In

New Delhi, Delhi, India

1)To help clients and every member of our team to work together using their ability to visualize data and create data processes to solve problems2)Handle budgets, forecasting, and resource allocation to meet strategic goals.3)Collaborate cross-departmentally to align operations with organizational objectives.4)Implement quality assurance measures for products/services and monitor production KPIs.5)Monitor employee and team performance, offering coaching, training, and feedback for improvement.6) Maintaining the work schedules, assigning employees, providing back-up, work process flows by coordinating information and requirements with related operational departments, participating with and providing resources to business improvement teams.

1)Maintaining a safe and secure work environment; developing personal growth opportunities for the team members.2)Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.3)Maintaining the work schedules, assigning employees, providing back-up, work process flows by coordinating information and requirements with related operational departments, participating with and providing resources to business improvement teams.4) Keeps management informed and updated by preparing reports making recommendations and Contributes to team effort by accomplishing related results as needed.

New Delhi Area, India

As a Team Lead, I am supposed to provide guidance to team members and motivate them to stay focused. I used to handle few projects as well for some important clients.My day to day activities are summarized as below.1) Maintaining and keeping a track of performance of each member, their strong areas, areas of improvement, their goals, their key areas and majorly everything that would comprise of their responsibilities. Layout out suggestions for improvement.2) Process enhancements to achieve high standards of quality, digging loopholes where currently team is lacking and finding perspective to nail them out.3) Having team meetings to understand the current challenges team is facing in day to day activities, organizing debates and discussions to enhance verbal and written communication. Laying out action plan for near future to avoid and overcome weak areas.4) Maintaining a complete track report of each project coming in and going out, quality and cycle time for each project.5) Ensuring that team adheres to all the internal and external processes. Providing them training for new product release from client, new process/standards/roll outs.6) Handling client's escalations on the floor. 7) Training new batch of candidates hired in team.

New Delhi Area, India

Maintaining a complete track report of each project coming in and going out, quality and cycle time for each project.Ensuring that team adheres to all the internal and external processes. Providing them training for new product release from client, new process/standards/roll outs.Handling client's escalations on the floor. I have strong knowledge of various sampling tools like Cint, Lucid, Prodege, Pure Spectrum, Tap Research and PeanutlabsCo-coordinating with Sales/Programming & Data Processing Team.Worked on both Sample Only & Full Service projects.Managing Vendors/Partners for the sample fulfillment.Choosing the right partner through bid request for other team members.Managing Margin & internal (incentive cost) as well as external cost (vendor cost).Good understanding of Online Surveys, Questionnaire & Primary Research.Managing the Sampling, Suppliers & Client Requirements Single handedly through the Industrial tool

New Delhi Area, India

Managing online market research projects.Client Interaction & managing online sampling. Negotiation with the client on price.Set up the project and track that in field.Maintaining the relationship with the client by creating a win-win deal.Develop daily reporting of projects.Doing analysis of work flow to take various steps for the client development.