Amit Kumar Email & Phone Number

Delhi, India

● Showcasing houses to the new expects to condominium like Park Place, Belaire, Salcon, Central Park, Palm Spring, Ikon, Pinnacle, Defence colony, Vasant Vihar, etc. and explaining them regarding various facilities which we provide● Discussing about the house inventory with the expects and furnishing apartment as per the final inventory● Responsible for house maintenance and housekeeping related all duties which include: staff training, inter-department communications, and staff… Show more ● Showcasing houses to the new expects to condominium like Park Place, Belaire, Salcon, Central Park, Palm Spring, Ikon, Pinnacle, Defence colony, Vasant Vihar, etc. and explaining them regarding various facilities which we provide● Discussing about the house inventory with the expects and furnishing apartment as per the final inventory● Responsible for house maintenance and housekeeping related all duties which include: staff training, inter-department communications, and staff scheduling.● Responsible for handling guest complaints.● Responsible for the training of staff● Attending guest calls and responding to their queries● Responding to the query/complaint received on mail from clients● Making invoice and settling down the guest accounts● Solve problem when complaint receive regarding the housekeeping● Making purchasing lists and placing order to the vendor● Responsible for arranging the day to day purchasing● Responsible for upkeep the accounts and preparing monthly utility invoices for each expect● Supervising the housekeeping supervisor activities● Responsible for preparing the inventories Show less

Delhi, India

* Help desk Management. * Vendor Coordination. * OEM management. * Handling Day to Day Client Complaint & request. * Coordination with the Technicians & outsource vendors* Data management. * ERP management

Delhi, India

Gurugram, Haryana, India

⦁ Working as Technical Support Helpdesk in highly professional environment at the client sites of Wipro InfoTech, responsible to rectify the problems related to system and its applications, which includes more than 30000 systems.⦁ Installing configuring, S/w and troubleshooting H/w peripheral on window XP/2000/03/07 platforms.⦁ Interacting with clients and accessing the system remotely and troubleshooting reported issues.⦁ Handling VM (Virtual Machine) related issue, specifying… Show more ⦁ Working as Technical Support Helpdesk in highly professional environment at the client sites of Wipro InfoTech, responsible to rectify the problems related to system and its applications, which includes more than 30000 systems.⦁ Installing configuring, S/w and troubleshooting H/w peripheral on window XP/2000/03/07 platforms.⦁ Interacting with clients and accessing the system remotely and troubleshooting reported issues.⦁ Handling VM (Virtual Machine) related issue, specifying the affected area/application and assisting end user over the phone.⦁ Providing/Restricting access for the end users on Local/VM related applications.⦁ Logging tickets using tool Service now for every VM related issue, assigning to onshore team (U.K base) and coordinating with them over the phone or e-mail till the closure of the issue.⦁ Logging local issues in ticketing tool E-Helpline, assigning to concern team and coordinating with them over the phone or e-mail till the closure of the issue.⦁ Arranging Conference call/Bridge to discuss high priority issue with concern teams onshore /offshore to getting in the core of the issue for a speedy resolution.⦁ Categorizing issues for a speedy resolution as per their Priority/SLA.⦁ Releasing latest updates/Notifications on different DLs accordingly via E-mails. Show less

Noida, Uttar Pradesh, India

1.To answer all the requests received through phone, emails, walk-ins, etc., and to ensure that there is proper delivery of the services as per the rules and regulations of the organization as well as by abiding by its quality standards.2.To assess and analyze the problem, to study its impact and to advise on the proper supportive functions that are necessary.3.To recognize the problem areas, to gather the relevant information, and to conduct a thorough research to diagnose the source… Show more 1.To answer all the requests received through phone, emails, walk-ins, etc., and to ensure that there is proper delivery of the services as per the rules and regulations of the organization as well as by abiding by its quality standards.2.To assess and analyze the problem, to study its impact and to advise on the proper supportive functions that are necessary.3.To recognize the problem areas, to gather the relevant information, and to conduct a thorough research to diagnose the source or the root cause of the issue.4.To recommend adjustments to meet the end users requirements and assist in determining, maintaining, analyzing, identifying and monitoring the issues related to problem management.5.To keep a track record of all the relevant documentation and to make sure effective contribution is made to improvize the operational procedures. Show less

Bachelor Of Commerce - Bcom, Accounting And Finance, B

Bachelor Of Commerce - Bcom, Business Administration And Management, General