Amit Kumar Email & Phone Number

Gurgaon, India

• Currently associated with Navisite India Pvt.Ltd, Gurgaon as Lead Facility & transport.• Proven ability in improving operations, enhancing employees / customer satisfaction.• Promote safe work activities by conducting safety audits, meetings with Employees and Vendors.• Making the policies, strategic developments and examine business decisions.• Vendor Management- Dealing with vendors regarding their performance, day to day issues, cab compliance, Trip submission and etc.• Managing Travel desk for Partners and Clients visits.• Managing MIS Reports, Billing, PO and etc.• The main objectives/Goals are: Safety, Quality, Cost and Compliance Efficiency.Key Result Area:->Managing Transport services>MIS/Budget/Costing>Employees / Customer engagement>Automation of Transport Department>Team Handling>Vendor Management and Compliance

Gurgaon, Haryana, India

Dec- 2015 – April 18: Ernst & youngDesignation: - Assistant Manager – Transport operation (Pay roll of ISS facilities) Key Result Areas:• Handling team for smooth and safe transport operation.• Promote safe work activities by conducting safety audits, meetings with Employees and Vendors.• Making the policies, strategic developments and examine business decisions.• Vendor Management- Dealing with vendors regarding their performance, day to day issues, cab compliance, Trip submission and etc.• Managing Travel desk for Partners and Clients visits.• Managing MIS Reports, Billing, PO and etc.Rewards and RecognitionErnst & young• Awarded for Orange Belt project on transport diagnosic & documentation.• Extra Miler Award.• Successfully launch transport Automation/ software (Routematice) for transport operation.

Gurgaon

Nov’2012 – Nov’15: Honeywell International (I) PVT.LTD. Designation: - Executive Admin and Facility Key Result Areas:• Handling Transport operation and Administration.• Managing Transport and independently handling the entire Transport Department, including administration and ensuring driver trainings – Safe driving. Induction of new cabs and Drivers & maintain the database for the same.• Overall responsible for on time cab compliance and all other aspects related to transport.• Additionally, managing the outsourced security setup.• Daily generation of MIS Reports: - OTA report, No-show report, FFPD report, Penalty report, Incident report Etc.• Ensuring the Optimum utilization of the cabs.• Managing Housekeeping, Carpenter, Electrician, Cafeteria, Security, Mailroom, Stationary, Key management Etc.• Maintain MIS of all activities. Rewards and RecognitionHoneywell• Awarded for Process Excellence

Noida Area, India

Handling Transport Software “TMS”- Transport Management System (TMS) is an application Which integrates various sub–functionalities of Transport operations such as Rostering, Routing, Billing, Reporting, Tracking, etc. in one application.Independently handling the entire administration, including transport requirements, for a unit EXL .•Overall responsible for on time compliance and all other aspects related to it.•Additionally, managing the outsourced security setup.•Daily generation of MIS Reports.•Ensuring the Optimum utilization of the cabs Bus, via the Back 2 Back routing.

Noida Area, India

• Floor meeting & taking feedback.• Attending customers.• Daily routing of transport.• Handling unscheduled mails for pick/drop, Roster distribution, Help Desk, Tracking Daily Updating.• Providing transport to over 700 regular staff member commuting from various parts Of Delhi & NCR in 24*7 shifts.• Taking team huddles & maintaining relation with various processes in the company.• Route Kilometer auditing.Reports:- • Daily on time arrival and no show report.• DTR (Daily Transport Report).• OLA (Operation Level Agreement) Report.

Gurgaon, India

• Attending customers.• Responsible for all incoming & out going calls.• Taking team huddles & maintaining relation with various processes in the company.• Coordinating with team leader to improve performance level of the new agents in transport.• To short out the complaints of staff regarding the cab condition, driver behavior.• To maintain Database for On Time Arrival and Departure of cabs.• Daily check the Condition of cabs and maintain the checklist on daily weekly and monthly basis.• Induction of new cabs and Drivers & maintain the database for the same.• To assist the supervisor for tracking and help Desk.• To provide security guard for first pick and last drop to Female employee in night Shift.• To maintain the database for the same.

Master Of Business Administration (Mba), Operation

Graduate, Bachelor Of Arts