Amit Kumar Email & Phone Number

Gurugram, Hr, In

Farrukhnagar, Haryana, India

Responsibilities:Develop and implement operational strategies, policies, and procedures to drive efficiency and effectiveness in various operational areas.Monitor and analyze key operational metrics and performance indicators to identify areas for improvement and take corrective actions accordingly.Collaborate with cross-functional teams, including logistics, supply chain, customer support, and technology, to ensure seamless operations across all departments.Identify process bottlenecks and implement process improvements to streamline operations and reduce costs.Conduct regular audits and quality checks to ensure compliance with operational standards and regulatory requirements.Lead and mentor a team of operations professionals, providing guidance, training, and performance evaluations.Coordinate with vendors and suppliers to optimize the supply chain, manage inventory, and ensure timely product delivery.Stay updated with industry trends, emerging technologies, and best practices in operations management to drive innovation and continuous improvement.Collaborate with data analytics teams to generate insights and develop data-driven strategies for operational optimization.Handle escalations and resolve operational issues in a timely and effective manner.

Gurugram, Haryana, India

• o Role: Reporting to Inbound Manager – o 1 .Andon Solve o 2. Inventory Control. ( Inbound defect controlling )o 3. Decant Processo 4.FC Research unknown item Recovered o 5. IOL proper knowledgeo 6. Warehouse Lost & Asin Missing Foundo 7. Knowledge , AAs Accuracy Defect rate and Low Performance Tracing & Inventory #Cross Trained Function ~(OB , FC-DOCK , RC- center , ICQA ) • Solving & research on Simple Inbound Problem Solving (SIPS) and action against reduction.• Ensuring the correct process are getting followed in IB & OB.• . Supported Other Department during peaks.• Daily Top adjustment analysis and update about misses to respective department.• Handling team of associates, including deployment to daily task of monitoring productivity and quality.• Developed ambassadors in team to raise the bar of associates to PS.• Reward & recognition to the consistent performers.• Analysis on Associates performance and refresher to low performers & tracking..• Design of simulation & navigation of existing process for better training experience.• Professional Forte• Fully trained to as PA of Inbound department.• Handling a team of 70+AAsociate & Preparing Backlog of shift wise and maintained daily attendance report.• Employee Engagement activity during peak ( Staff and associates

Gurugram, Haryana, India