Vice President of Information Technology | 7DevsDriving innovation in Custom Software Development, Product Development, Web & Mobile App Development, and Staff Augmentation## Strategic Leadership:- Spearhead cutting-edge custom software development and product development initiatives, leveraging emerging technologies to create market-leading solutions- Oversee end-to-end web and mobile app development projects, ensuring seamless user experiences and robust functionality across platforms- Lead staff augmentation and contractual staff strategies, building and managing high-performance teams to meet dynamic project demands- Implement innovative staffing solutions to enhance project delivery and client satisfaction- Collaborate with cross-functional teams to align IT strategies with business objectives, driving digital transformation through custom software solutions## Key Responsibilities:- Direct custom software development lifecycles, from ideation to deployment, ensuring alignment with client needs and industry standards- Manage complex product development roadmaps, balancing feature innovation with market demands- Oversee web and mobile app development teams, ensuring the delivery of responsive, scalable, and user-centric applications- Implement agile methodologies and DevOps practices to optimize development processes and enhance team productivity- Develop and execute staff augmentation strategies, including contractual staff management, to scale team capabilities efficiently- Foster a culture of innovation, continuous learning, and technical excellence within the IT department## Expertise:- Custom Software Development- Product Development Strategy- Web & Mobile App Architecture- Staff Augmentation & Contractual Staffing- Agile & Scrum Methodologies- Cloud Computing & DevOps- IT Governance & Risk Management- Technical Team Leadership

• Revenue and Sales Target Achievement: Strategically working towards and consistently achieving the designated revenue and sales targets for the branch.• Comprehensive Ownership: Taking complete ownership of Sales, Marketing, Operations, and Customer/Student Experience for the assigned center. • Team Leadership and Development: Recruiting, training, setting action plans and targets, appraising and managing performance, providing development opportunities, coaching, and offering general support to all team members to ensure they meet their respective targets.• Branch Operations: Managing the day-to-day operations of the branch and providing support to all other departments with related issues to ensure smooth functioning.• Customer and Parent Relations: Handling student and parent issues and concerns, offering effective solutions, and proactively seeking continuous feedback from parents to ensure high levels of customer satisfaction and optimal results.• Branding and Marketing: Effectively branding the organization and events through various mediums, following negotiations with vendors when necessary.• Data Analysis and Strategic Thinking: Utilizing reports and conducting thorough analysis to inform strategic decision-making and execute effective strategies.• Team Motivation and Coordination: Ensuring team motivation, fostering coordination among team members, and aligning efforts toward achieving organizational goals while taking ownership of employee performance and retention.• Reporting: Routinely updating the Reporting Manager on all relevant marketing and head office-related issues, both verbally and in writing.• Corporate Guidelines Compliance: Ensuring that the branch operates in full compliance with corporate guidelines and standards.

• Identified and pursued new business opportunities with educational institutions, including schools, colleges, universities, and corporate training programs, to drive revenue growth and meet sales targets.• Developed and executed the B2C sales strategy to acquire new customers and increase revenue for the company.• Identified and prospected potential customers through various channels such as online advertising, social media marketing, and influencer partnerships.• Conducted market research to stay up-to-date with industry trends and customer needs.• Collaborated with the marketing team to develop effective marketing campaigns and collateral to support the B2C sales efforts.• Managed a team of sales executives and provided training, coaching, and guidance to help them achieve their sales targets.• Built and maintained relationships with key influencers and customer groups, and ensured excellent customer service and satisfaction.• Negotiated pricing agreements with customers and managed the sales process from lead generation to deal closure.• Provided regular reports and updates to senior management on sales performance, market trends, and the competitive landscape.• Identified and addressed areas of improvement in the sales process and implemented strategies to enhance the overall effectiveness and efficiency of the team.

Collaborated with Sales, Marketing, R&D, and Contractors in formulating project strategies and delivering customized services/solutions to meet clients' requirements.• Developed, maintained, and fostered effective relationships with clients, providing updates on projects and resolving any issues/concerns promptly to ensure their satisfaction.• Ensured smooth operations by creating work schedules for the team to complete with timelines, budgets, and specification guidelines for the team.• Selected, interviewed, and recruited new contracting crews and oriented them on the company's policies and quality control standards related to all types of services.• Conducted on-site meetings, discussing progress with crews and troubleshooting and resolving any issues/problems impeding smooth workflow.• Determined yearly targets and profit margins for clients by evaluating competitive service structures and market acceptance for high revenue.• Simplified highly technical manuals and standardized training materials; provided product knowledge training to all new recruits, including all executives to keep them informed of the new campaign, driving weekly new themes in the office.• Collaborated in team sales presentations of high-level corporate with a strong emphasis on helping the sales team to win new customers and/or increasing business with existing accounts.• Maintained a high degree of morale and efficiency by providing ongoing support and motivation to crew members and the salesforce.