Amit Kumar Email & Phone Number

Jaipur, Rj, In

Jaipur Area, India

 Manage the flow of day-to-day operation for North Zone (Rajasthan, MP & Punjab). Handling Team (08 DR’s) & Develop strategy for achieve individual & Team goals. Monitor team members' participation to ensure the training they providing are being put into use, and also to see if any additional training is needed. Data entry, data auditing, creating data reports & monitoring all data for accuracy. Monitoring the automated loading processes. Advising on the suitability of methodologies and suggesting improvements. Carrying out specified data processing and statistical techniques. Supplying qualitative and quantitative data to colleagues & clients. Led QA efforts to validate bug fixes and worked with IT on UATs and process improvement activities. Develop Set Process for new joining/Process training with 30+ Documents/SOP’s  Design and prepare reports for all E-Business metrics for various online platforms and achieve all growth objectives and develop all enhancements to direct supply network. Design and execute all features of roadmap for all equipment’s and strategic business units and prepare reports to be presented to key stakeholders and interpret all data in coordination with business leaders. Administer all E-Business activities and incorporate best practices in same to design effective strategies and assist internet team to implement all department strategy and analyze all information and recommend improvements to all customer processes. Manage various internal data sources and web analytics tools to enhance customer experience and assist to increase web presence of company and monitor all websites and recommend changes required. Analyze all ecommerce transaction and site and recommend improvements to enhance customer experience and assist all external partners and provide support to all associate activities and monitor all site issues and assist in resolution of same.

Jaipur Area, India

 Process Supervisor and provide admin support to DB product (db Approve), which is responsible for approval chain in other Deutsche Bank tools globally.  Provide access for product to the Assistant Vice President and above for his business line to setup approve and competency level for approve as per global policy and provide training support to the users. End to end responsible for product related queries and provide resolution within TAT. Retrieving data, analyzing and share with Management. Provide backup support to other vertical. Develop understanding of business needs through requirements and meetings

Jaipur

 Specialist, MIS / Business Analyst (Marketing Department) Proficient in computer skills ::  Microsoft Word, Excel, Power point, MS-Access, SQL and other defined Analytical and reporting Tools. Responsible to Work on Hyperion, data punching, retrieving data and analyzing. Daily MIS New Acquisition for Voice / Data / Smartphone. ARPU / Usage/ Recharge Analysis, Prepaid & Postpaid launching of scheme. Corporate scheme Analysis and sharing Hits and Misses of Scheme / Business Impact in terms of Revenue/ ARPU/ Usage. Conceptualize, design and implement MIS/Data reports as required by management information needs. Scheduling SMS / OBD to Retailer for New Products/ Schemes/ Offers. Chase zero recharge customers / zero out going with the channel partner and ensure they should recharge once in the month by developing new product/offers especially for them and communicate to them effectively. Tracking competition schemes and promotion in terms of U&R, products, ZRC. (Zero Revenue Customer). To provide all the analysis related to Network Usage and to do all the analysis related to the circle. Preparing Monthly Presentation/ Actual Vs KPI/ KRA/ Budget Vs Actual/ MTD Vs LMTD and New Product / Campaign / Corporate Scheme performance. Provide M+1 / M+2/ M+3 / M+6 Base Performance in terms of Usage and Revenue. And Provide required MIS and analysis on demand. Reporting (MIS) past and current business trend in terms of Dashboards/ Graphs/ Presentation and charts.  Working on Budgeting / Forecasting model. Runs Campaigns for promotional schemes for customers / Retailer and updates SMS/OBD for fruitful results. Prepares all daily and monthly reports required and highlights the hits/misses of performances. Collecting Data from all verticals and prepare/analyze the reports on Actual Vs KPI/KRA. Detailed Analysis of business volume and plan calls projections for all inbound, outbound voice and Data Call Center monthly/Daily basis.

Jaipur

 Worked as a Regional Project Coordinator for Rajasthan Circle with the team of 18 members for 3.10 Years. Maintain daily basis MIS with proper analysis for speedy & faster outcome. To provide all the analysis related to Network/Tower Usage and to do all the analysis related to the circle. Liaison and took necessary approvals from various Govt. and Local Authorities of Rajasthan. Support to other Reliance Project like Reliance Health, Reliance Hospital, Harmony and Reliance Capital. Coordinated for day to day activities with Govt. & Local Authorities of Rajasthan. Coordinated Tower Construction team and Government Authorities so that work shall be smoothly executed and completed within the given time frame. Handled the team for Power Connections for BTS Tower. Coordinated with Land Acquisition team for Reliance Communication Ltd. BTS.

Bachelor'S Degree, Master Degree, It, Computer Science

Master'S Degree, Computer Application, B