Amit Kumar Email & Phone Number

New Delhi, Delhi, India

Handling kuwait airways last over 12 years at IGI airport..Manning the check-in counters that serve departing passengers..Assisting passengers by answering questions, providing directions, or attending to their other needs.Include helping passengers with inquiries about delayed or lost baggage in arrivals.

New Delhi, Delhi, India

 Manning the check-in counters that serve departing passengers, doing pre and post flight work, performing admin office duties including filling important paper, check emails and revert accordingly. Handling operational functions like staff briefings, guiding & mentoring team members to ensure efficiency in operations. Managing and monitoring the check-in counters at the airport. Coordinating and manage communication between staff and higher management. Flight announcements, shift planning, team management. Supervision of international flight functions. Monitoring the handling according to special passengers and getting personally involved to ensure smooth and satisfactory handling of the flights. Attending calls and answer their quarries related about flight and their baggage. Resolving problems regarding Visas, Excess Baggage. Manning the arrival and departure procedures at gate. This involves attending the customers before they board, after they land. Resolve all complaints and issues raised by passengers.

New Delhi, Delhi, India

Escort the passengers from entry gate till chech-in counters and Lounge.Escort the guest from VIP Lounge to SHA Security and till the aircraft.In arrivals Escort the guest from the aircraft door to the arrival hall helping the guest to identify baggage from the baggage belt with the utility hand. And escort till the outside of arrival hall.