My role requires to work closely with customers and our products team, to deliver world class, bespoke AI based products, solutions to clients.Leading teams in different geographies , including Program Managers, Solutions Architects, Customer Success Managers, and Technical Teams to deliver complex Digital Transformation Programs in Banking, Insurance, Telcos, retail and various other verticals.Responsible for Advisory, Customer Advocacy, Analysts Advocacy, Customer Enablement, and end… Show more My role requires to work closely with customers and our products team, to deliver world class, bespoke AI based products, solutions to clients.Leading teams in different geographies , including Program Managers, Solutions Architects, Customer Success Managers, and Technical Teams to deliver complex Digital Transformation Programs in Banking, Insurance, Telcos, retail and various other verticals.Responsible for Advisory, Customer Advocacy, Analysts Advocacy, Customer Enablement, and end to end delivery of Amelia Hyper Automation Platform , Amelia and 1RPA solutions to industry verticals.ResponsibilitiesLeading all aspects of delivery of AHP (Amelia Hyper Automation Platform) (AI and Autonomics), including managing large cross functional team responsible for multiple transformation programs among top tier clients in EU.Produce thought leadership .Working with sales team to formulate sales strategy, support in sales life cycle.Managing Relationships with clients and analysts .Formulating client enablement programs including creation of CoE in client eco system to work on our products.Sales enablement programStrategising and supporting marketing initiative for the product in Europe.Client Advocacy and References.Working with Analysts in this area to help position the product in Europe Supporting Partner Programs. Show less

Serving Major clients in Banking and Telco sector. Major clients include Bank of America Merrill Lynch, Barclays, Vodafone and British Telecom . Driving business value circa ~50 mnFocused on maximizing customer satisfaction, retention, and growth through the customer lifecycle by building and maintaining strong customer relationship.Driving value re-enforcement and adoption of services, and aligning and differentiating account services and support based on specific customer… Show more Serving Major clients in Banking and Telco sector. Major clients include Bank of America Merrill Lynch, Barclays, Vodafone and British Telecom . Driving business value circa ~50 mnFocused on maximizing customer satisfaction, retention, and growth through the customer lifecycle by building and maintaining strong customer relationship.Driving value re-enforcement and adoption of services, and aligning and differentiating account services and support based on specific customer needs.Collaborating with Sales to expand the breadth and depth of AI and Autonomics Products adoption (Amelia and IPcenter).Responsibilities:Maintaining Stakeholder Intimacy.Establish critical dependence on IPsoft Solutions while maximizing ROI for the customers.Maintain a high level of customer satisfaction by exceeding ROI and business case realization.Providing Positive Reference for other clients, from existing customers.Serve as central point of contact for the customer managing executive level client relationships and provide team oversight while the practice members are delivering projects.Develop and manage a strategic development plan for your customers, including identification of opportunities for growth.Conduct customer presentations and product demonstrations to educate customers on how to incorporate IPsoft products to transform existing line of business and drive business value.Team effectively with other parts of the organization including Support and Product Management to address and resolve customer issues.Participate in operational issues related to specific engagements, including billings, expenses, staffing, utilization management, among other client facing activities. Show less

As Infrastructure Solutions Architect my responsibility includes translation of business andtechnical requirements into solution sales that are consistent with IPsoft's strategic businessfocus. I use my strong foundation of in-depth infrastructureknowledge, together with Pre-Sales and scope management expertise, to effectively designand deploy effective, high-impact technical and business process solutions.- Experience in architecting and design of complex… Show more As Infrastructure Solutions Architect my responsibility includes translation of business andtechnical requirements into solution sales that are consistent with IPsoft's strategic businessfocus. I use my strong foundation of in-depth infrastructureknowledge, together with Pre-Sales and scope management expertise, to effectively designand deploy effective, high-impact technical and business process solutions.- Experience in architecting and design of complex enterprise solutions- Experience in formulating customer proposals- Excellent communication, organization, presentation, and project management- Design and delivery of professional services- PreSales support for sales force- Architect solutions for customers- Project Management Show less

Responsible for all technical delivery and solutions for large clients circa 5mn/pa.Worked extensively in System/Storage/Clustering technologies/Cloud/Networking/WAN/Security design and Integration.Designed various client infrastructures and got the solutions implemented leveraging global operations team.SpecialitiesSAN/NAS technologies, SAN (EMC/IBM/HP/3PAR/VCE/UCS) NAS (Celerra/netapps) HPUX,Solaris,AIXVeritas,IBM,HP and Sun clustersVMware/Xen based… Show more Responsible for all technical delivery and solutions for large clients circa 5mn/pa.Worked extensively in System/Storage/Clustering technologies/Cloud/Networking/WAN/Security design and Integration.Designed various client infrastructures and got the solutions implemented leveraging global operations team.SpecialitiesSAN/NAS technologies, SAN (EMC/IBM/HP/3PAR/VCE/UCS) NAS (Celerra/netapps) HPUX,Solaris,AIXVeritas,IBM,HP and Sun clustersVMware/Xen based virtualizationCisco Security Show less

Worked extensively with large customers in primary set up of their infrastructure, involving level of design and integrations as well as implementation.