Amit Kumar Email & Phone Number

Kathmandu

Key result areas: (most important first)Overall responsibility for Team success by implementing and monitoring individual and managing Operation of NOC, Partnering with peer management to ensure resolution of service issues and direct the evolution of processes and procedures related to the day to day NOC Operations. Ensuring adequate coverage for the 24/7 environment.• Monitor Team performance and activities.• Check daily report and make outage and restoration report.• Provide supervision monthly report and outage monthly report.• Measure team performance and control shift plan.• Escalation process and Trouble Ticket Management.• Network Surveillance & Fault Management.• Network Alarms Surveillance & Control.• Ensuring Availability, Reliability & Quality of the Network Services.• Event Notification, Fault Isolation & Analysis.• Remote Fault Resolution.• Properly Judge the Complexity of the Fault & Escalate to Back Office Engineer.• Fault Management Support .• Understanding the need of customer & modifying plan accordingly after Checking feasibility of changes needed.• Providing support to the engineers on ZTE NetNumen, ZTE NETCOOL, ZTE MAXIMO software’s.

Noida

Key result areas: (most important first)• Troubleshooting System Alarms related to BSC and BTS.• Fault rectification over ATER and A-Bis Interfaces. • Diagnosis of BSC units like MCMU, BCSU, WDU, FDU etc. • Fault rectification of various hardware of BTS like TRX, CLS, ESMA cards etc.• Restoration of BTS from BL-TRX, BL-SYS etc.• Restoration of BSC at MML level for faults like – Synchronization signal, LAPD Failure, missing BCCH.• Call drop diagnosis and restoration from Block to Working state in BSC.• Alarm Monitoring, Fault Localization/Correction/Verification.• Corrective Maintenance (centralized routines).• Liaises with Customer Care organizations regarding Network outages.• Supports end-end support, coordination and control of assigned Trouble Tickets.• Taking the activities like BSC Backup and GPRS call issues.• Resolving different alarms like 7706, 7740, 7602, 3273, 7734, 691 etc.• Use of MML Commands.• Use of telecommunication software like CITRIX Program Neighborhood, REFLECTION and Remedy User. • Taking the follow up from every eng. For the activity performed in each shift.Networks End: Trouble Ticket & Works Order Admin, Performance Management, Configuration Management, Field Operations, OSS Administration.

Gurgaon

Job Profile Includes:- • Commissioning and Integration of Nokia BSC3i version S13.• Signaling creation, X.25 creation, ATER Creation in Nokia BSC3i.• Creating database for the BTS sites in the BSC.• Call testing after the integration of BSC Site.• Capacity up-gradation of BSC’s by adding new BCSU’s in BSC.• Basic knowledge of BSC3i.• BSC3i installation and commissioning.• Maintenance / up-gradation of BSC3i.• Troubleshooting & Fault analysis.• BSC Running Diagnosis, BSC hardware up-gradation. • Providing the BSC technical support.• Integration of BSC with both Transcoder & MGW.• CD level up to 6 implementation in S13 BSC.• X.25 creation over frame relay & IP.• Gb creation over frame relay & IP.• Providing support for rehoming of sites from one BSC to another BSC.• Providing support to the Engineers for smooth functioning and to achieve the target.

Orissa

Job Profile Includes:- • Installation & Integration: BSS equipments (BTS, BSC, TC & MFS).• Commissioning: BSS equipments (BTS, BSC, TC & MFS). • Acceptance Testing: BSS equipments (BTS, BSC, TC & MFS).• Operation & Maintenance:- BTS, BSC, TC, MFS• Alarm Handling: BSC, BTS, TC & MFS & take necessary action to rectify the problems.• Logs & Traces: Signaling Trace (K15&K12), Real time Trace, OMU-MMI Trace, OML RSL Trace & several logs & Traces from BTS, BSC, TC, MFS & OMCR.• Power measuring: Checking of each TRE power, sector mapping as per guide line. VSWR measurement & checks.• Troubleshoot: BSS equipments (BTS, BSC, TC and MFS).• Data Base Restoration: DLS backup & restoration of BSC.• Others: Expansion of BTS as per Customer requirement, Through Ater & A links, detect fault on Abis, Ater & A interface & take necessary action to rectify problems. Support to engineers of VENDORS.Work done on OMCR: - Configure BTS database, BSC database & MFS database from OMCR, O &M from OMCR end, Alarm handling, testing objects, Operate FaultManagement, Configuration Management & Performance Managementin Alcatel OMCR (Daily activities & Give Support to site Engineers.),Monitoring on TCH, SDCCH etc., Software Management at OMCR end,Upgrade BSC software from OMCR (Alarm check & apply the propercommand on the BTS & BSC & TC HW and Site creation, deletion and CRFImplementation given by RF Engineers and take action necessary forrectifying the problem etc).

Orissa

BSS, OMCR