Sr. Manager, Technical Support - Gupshup Voice
CurrentTransforming the way brands connect with consumersConversational technology is digitizing and transforming emerging markets now in the same way that web technologies did in the western markets in the 90s. Emerging markets leapfrogged to smartphones and messaging apps - hence conversational messaging will form the digital backbone for commerce, marketing and support.We believe virtually every business and brand in the emerging markets will have to build conversational experiences, because that's where the consumers are.