Exp. Sr. Engineer or Customer Support Engineer-II: Presale and post sale OEM/Third party System/Application/Products installation/commissioning/Technical/sales Support. Manager/monitor installed systems. All kind of development and engineering task of D & E NCS and problem solving, proactive approach, self motivate, requirement analysis, technical specification selection, cost effective solutions, obsolete management, customer satisfaction. Products like Power distribution panels, racks, System I/O Servers, workstations, printers, network devices (switch, router, mpls, NAS, SAN,), kvm switch, video spliter, smoke detector,cctv camera,ups(up to 30KVA), projectors, 1 & 3 Phase AC Generator, AC to DC power supply, RDBMS system, Geo time sync. device..............................Technical Support Specialist of online/offline diagnostic and critical fault finding/rectification of IT infrastructure of Wired/Wireless.Interact with team of R & D, software developers, hardware design, project management, third party vendors, team at sites to resolve respective issues of projects. Prepare and maintain technical documents.at present I am open for opportunity to takes new challenges for organization growth and self achievement.