Amit Kumar Prasad Email & Phone Number

Hyderabad, In

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Key Responsibilities: • Planned, researched and designed solutions in support of strategic plans or clinical and business requirements.• Controlled costs throughout projects to keep operations in line with budget plans.• Evaluated system designs and recommended methods to improve performance, security and functionality.• Analyzed project and financial data to assess trends and make proactive adjustments.• Spearheaded project planning and management efforts to improve… Show more Key Responsibilities: • Planned, researched and designed solutions in support of strategic plans or clinical and business requirements.• Controlled costs throughout projects to keep operations in line with budget plans.• Evaluated system designs and recommended methods to improve performance, security and functionality.• Analyzed project and financial data to assess trends and make proactive adjustments.• Spearheaded project planning and management efforts to improve infrastructure for on-prem and Cloud systems.• Coordinated data migration activities for ongoing projects to confirm alignment of progress with prescribed timelines and execution milestones.• Completed data migration roles and responsibilities for new projects to support successful execution of individual migration tasks.• Defined cloud architecture for both hybrid and non-hybrid cloud solutions.• Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements.• Maintained compliance with cybersecurity regulations and measures and tracked, assessed, integrated and reported on modernization and migration processes.• Provided solution designs to meet system strategies, capabilities, and technologies and to respond to current and future business requirements.• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.• Design and Deployed Native solutions for patching, Backup and Security in Azure Cloud• Researched and understood emerging technologies and end-user needs. Show less

Hyderabad, Telangana, India

Key Responsibilities:  Working as the Technical support Engineer for Azure Platform related issue for Azure IaaS Virtual machine and related issue faced by customer. Has complete understand on the Azure IaaS VM architecture and design. Support provided for Unified and Premier cases for all Severity cases. Provide SME support for the Microsoft Compute resource provider in Azure. Microsoft Global SME for Azure disk Encryption and SME for Azure Windows. Consult… Show more Key Responsibilities:  Working as the Technical support Engineer for Azure Platform related issue for Azure IaaS Virtual machine and related issue faced by customer. Has complete understand on the Azure IaaS VM architecture and design. Support provided for Unified and Premier cases for all Severity cases. Provide SME support for the Microsoft Compute resource provider in Azure. Microsoft Global SME for Azure disk Encryption and SME for Azure Windows. Consult and work with product group on high severity cases related to Azure Virtual machine. Empowering customers if any opportunity to leverage Azure solution and self-solve the issue. Scope a customer’s issues (AZURE Services) by collecting the relevant facts and investigate the problem by doing own research and by involving other teams as needed. Consult and collaborate with immediate peers or colleagues around the world and with management and engineering to resolve service issues. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support. Advise customers on how to gain additional value from their Microsoft products. Documenting technical work and research to help my colleagues, improve the product, and improve the support experience. Maintaining a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. Show less

Pune, Maharashtra, India

Key Responsibilities:  Level 5 Escalation Engineer, handling escalations for global DXC Wintel teams. Provide technical and consulting services to DXC wintel teams who support their end clients. Provide best practice and consulting services. Understand and ensure successful delivery of the customers objectives. An Expert in Windows Clustering and Microsoft Virtualization Technology handling business critical issues.  Learning Cloud Computing & Administration on… Show more Key Responsibilities:  Level 5 Escalation Engineer, handling escalations for global DXC Wintel teams. Provide technical and consulting services to DXC wintel teams who support their end clients. Provide best practice and consulting services. Understand and ensure successful delivery of the customers objectives. An Expert in Windows Clustering and Microsoft Virtualization Technology handling business critical issues.  Learning Cloud Computing & Administration on Microsoft Azure- IaaS Subject Matter Expert in Hyper-V,Disk, Backup, VSS and Microsoft Clustering  Provide technical assistance to Microsoft Enterprise Platform Customers Consulting for Server OS configuration & management  Troubleshooting & consultation for Windows server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008 & Windows Server 2003 Identify configuration and operational difficulties in OS components like Failover Cluster, Hyper- V, OS Upgrade & patching, Disk, NTFS, Windows Backup & Recovery, iSCSI, Storage & Windows Performance  Advise customers regarding the product's proper use and address specific issues Show less

Bengaluru, Karnataka, India

Client-MicrosoftKey Responsibilities:Cluster Presently working on 2003, 2008 R2, 2012 and 2012 R2 Operating systems Windows Failover Clustering (2008, 2008 R2, 2012, 2012 R2) Setting up a cluster from scratch  Interoperability of Active Directory in cluster Performing Root Cause Analysis for clustered issues Basic architecture of cluster  Storage with Failover cluster Hyper V cluster components Network Architecture for failover… Show more Client-MicrosoftKey Responsibilities:Cluster Presently working on 2003, 2008 R2, 2012 and 2012 R2 Operating systems Windows Failover Clustering (2008, 2008 R2, 2012, 2012 R2) Setting up a cluster from scratch  Interoperability of Active Directory in cluster Performing Root Cause Analysis for clustered issues Basic architecture of cluster  Storage with Failover cluster Hyper V cluster components Network Architecture for failover cluster Worked on clusters set up in different physical location Different quorum models Hyper V cluster components Issues related to RHS on cluster Patching Clustered nodes Setting Cluster Aware updatingDisk Disks or LUNs presented to windows Setting disks that are presented to windows Working on MBR, GPT and Dynamic disks Fixing disks related issues when disks show up as RAW, not initialized, partition table missing, NTFS related errors Migration of Storage on cluster Recovery of Disks on Windows Configuring Storage SpacesHyper V  Configuring Hyper-V VM’s from Scratch Configuring Virtual Machines on standalone and clustered Machines Cluster shared volume related issues on Hyper-V Troubleshooting Hyper-V related issues  No boot re boot issues of Virtual Machines Issues related to migration of Virtual MachinesVolume Shadow Service (VSS) Troubleshooting issues related to back up  Issues related to Writers and Providers Worked in Sync with Backup Vendors like Tivoli, Veeam, EMC to fix back up related issues Back up issues related to Cluster and Hyper V Show less

Bengaluru, Karnataka, India

Backup Support EngineerKey Responsibilities: Assist clients in managing the backup related to above mentioned technologies. Manage virtual infrastructure by doing backup and restore. Managing and administering remotely Monitoring System performance, fine tuning and disk space Interacting with Application Teams and resolving/planning system events Working on Automated and Manual Tickets, Maintaining user accounts, network security, loading of software… Show more Backup Support EngineerKey Responsibilities: Assist clients in managing the backup related to above mentioned technologies. Manage virtual infrastructure by doing backup and restore. Managing and administering remotely Monitoring System performance, fine tuning and disk space Interacting with Application Teams and resolving/planning system events Working on Automated and Manual Tickets, Maintaining user accounts, network security, loading of software, taking backups an guidance to users on the network, monitoring Backups using Backup Tool & Symantec backup exec Specialized in handling, VMware, ESX, Exchange server 2007, 2010, lotus dominos, and Enterprise Vault environment. Show less

Bachelor Of Engineering - Be, Telecommunications Engineering

10+2, Pcmc

10Th Board