Amit Kumar Thakur Email & Phone Number

Delhi Ncr

Delhi Ncr

Proven experience in consulting, implementation, and support of an Enterprise Resource Planning (ERP) applicationProvide training, support, and troubleshooting for enterprise resource planning programsAssist in ERP system implementations and upgradesAbility to articulate complex processes

Noida Area, India

Gurgaon, Haryana, India

● Developing and overseeing SMART metrics for hardware, software, and storage● Communicating with the technology team and other departments as collaboration requires● Determining business requirements for IT systems● Coordinating IT activities to ensure data availability and network services with as little downtime as necessary● Overseeing departmental finances, including budgeting and forecasting● Identifying security vulnerabilities and eliminating them with strategic solutions that increase data security● Directing and supporting the implementation of new software (LS retail NAV)● Identifying and recommending new technology solutions

New Delhi Area, India

● Solution Architect for implementing Navision and replacing old ERP systems.● Suggesting the best practices to the end users and modifying the existing process to make it more efficient.● Developed the integration channels between multiple systems used using windows services and sql jobs.● Having sound skills of handling new IT operation / business technical and non-technical user challenges● Preparation of documentations pertaining to Customizations log, Product Feature Enhancements, Localization process, Version management, Test Cases, Bug Tracking logs● Involved in Functional presentations and demonstrations; develop prototypes; support proof-of-concept efforts; and accomplish related results as needed● Consulting the ERP implementation in functional areas of Navision which includes financial planning and project planning● Responsible for Project management in New Business/Product/Technology team● Responsible for on time receiving & dispatch of merchandise to increase the C-SAT● Involved in various projects to fulfill 95% utilization with 100% C-SAT● As a part of Business Excellence team prepared SOPs for various domains like, Tech, SCM & HR. was also responsible for deviation reports based on SOPs

Delhi Area, India

● Responsible for the calculation of the retirement benefit available for US participants● Part of the internal and external quality team● Responsible for the mentoring and training to the new associates● Responsible for work allocation● Part of quality calibration team● Involved in several process improvement strategies and planning● Certified process trainer for Manual calculations (US retirement benefit) from onshore Prudential team● Making daily client reports and managing inventory

Delhi Area, India

● Team management, Client service, Process transition● Handled Employee Data Management (EDM), payroll, Employee benefits and other HR related services for PEPSICO USA, BRAZIL, CANADA and AFRICA● Successfully transitioning of HR shared services of ON-SHORE clients like PEPSICO, Daimler, General Dynamics, Mattel and other fortune 500 clients

Mumbai Area, India

Pmp, Project Management

Itil, Itil

B.Com(Hon), Commerce

B.Com (H)

Bachelor'S Degree, Computer Technology/Computer Systems Technology, A

System Development and Management

12Th, Commerce

I.Com

Xth, Cbse