• Well versed in project coordination and management activities, resources, and information; Liaison with stakeholders to identify and define project requirements, scope, and objectives; Build project plan to ensure clients are satisfied with timeframe; Break projects into doable actions and set timeframes; Monitor project progress and handle any issues that arise; Generating report, Analyze risks and opportunities at every stage of development• Given opportunity to handle faculty management position to develop and maintain productive working relationships with project managers, stakeholders, vendors management team, and other cross-functional teams across APAC and EMEA regions; Ensured data quality control audits are maintained and requirements are met; Generate weekly & monthly reports, and dashboards for internal teams and stakeholders• Good hands-on experience working as a Learning administrative for major pharma clients; Took responsibility to schedule trainings, creating e-learning courses and offerings in LMS, enrolling the participants, add/modify certifications, documentation, marking attendance, pull reports from LMS; Good experience in using tools such as Articulate 360, myLearning, Learning resource management (LRM), Quick Base and Oracle service cloud (OSC); Partially handled moderation for virtual programmes for internal teams and major banking clients to engage the session interactively using polling and breakout room features in either Zoom or Webex platform

• Liaised with internal teams and cross-functional departments to establish network to ensure clients' requirements are met in given timeline; Managed both transactional and FTE clients by meeting SLA and deliverable success at average rate of 98% each month• Monitored workflow pipeline and allocated tasks to team accordingly• Generated reports for multiples clients based on their preference and, pictorial dashboards for enhanced look• Cross-trained and provided backup for client service managers

• Liaised with internal teams and cross-functional departments to establish network to ensure clients' requirements are met in given timeline; Managed both transactional and FTE clients by meeting SLA and deliverable success at average rate of 98% each month• Monitored workflow pipeline and allocated tasks to team accordingly• Generated reports for multiples clients based on their preference and, pictorial dashboards for enhanced look• Cross-trained and provided backup for client service managers