I am a seasoned IT professional with nearly 27 years of experience in project and program management, delivery management, stakeholder satisfaction, and strategic insight. My career journey has equipped me with a wealth of expertise in managing large accounts, leading diverse teams, and driving efficiency improvements across various projects.I have successfully partnered with clients to develop resources, establish standards, and implement procedures that enhance process efficiency and save time for business units. As a senior manager, I have led multiple projects, overseeing a team of numerous project managers and ensuring the successful delivery of multi-million-dollar projects. My role also involved heading strategy planning meetings, building technology competency, and managing resource hiring to meet project demands. My robust techno-functional skills and leadership abilities have enabled me to empower and mentor my teams, comprising managers of multiple nationalities, fostering a diverse and inclusive work environment. I have hands-on experience with cloud projects and a strong grasp of Waterfall, Agile, DevOps methodologies and skills in using MS Project . My product management experience includes creating feature lists, managing product backlogs, and driving the product development lifecycle from concept to launch.Additionally, I have extensive experience in leading RFPs, ensuring that changes are systematically planned and implemented with minimal disruption. My ability to build customer relationships, multitask, and manage complex IT projects from inception to completion has been pivotal in my career.