Product owner and Lead SME for Enterprise Monitoring Platform - FireScope. Responsible for administering and rolling out production monitoring for all critical applications across Suncorp on all layers of the technology stack.Diverse experience in Business Services Monitoring, Application Performance Monitoring, System monitoring, Network monitoring and facilitating Automation of Monitoring tools. Managed and supported other monitoring platforms such as Dynatrace, IBM Tivoli, OMNIbus, SCOM and Synthetic Transaction Monitoring across the entire organisation.Skilled in Agile Methodologies, Business Process Improvement, Business Analysis, Requirements Analysis, Stakeholder Management, Systems engineering, Continuous delivery, Build engineering, Automated testing, Automation, Systems architecture, Integration, Monitoring Platforms, ServiceNow, and AWS.Strong information technology professional with a master’s focused in Information Technology from Queensland University of Technology, Brisbane.