Amit Patil Email & Phone Number

Pune, Maharashtra, India

• Developed Terraform scripts to monitor New Relic data and trigger alerts on system lag.• Proficient in leveraging Terraform (IAC) to design and deploy custom Dashboards and Alerts for New Relic APM, enhancing application monitoring capabilities.• Setup and maintained Atlassian's tool: Jira and Confluence. All changes are ticketed in ticketing system (JIRA) for assignment and tracking.• Proficient in quickly identifying and resolving operational and application issues within agreed… Show more • Developed Terraform scripts to monitor New Relic data and trigger alerts on system lag.• Proficient in leveraging Terraform (IAC) to design and deploy custom Dashboards and Alerts for New Relic APM, enhancing application monitoring capabilities.• Setup and maintained Atlassian's tool: Jira and Confluence. All changes are ticketed in ticketing system (JIRA) for assignment and tracking.• Proficient in quickly identifying and resolving operational and application issues within agreed (SLAs), ensuring minimal downtime and maximum system uptime• Experience in development, deployment and scaling systems across cloud infrastructure.• Experience in System monitoring, Incident management.• Documented root cause analysis reports and developed standard Procedures for every alerts or issues.• Assisted development team in identifying the root cause of slow performing jobs / queries.• Responsible 24/7 on-call Pagerduty Show less

Pune

1)Worked as a Application support Engineers 2)Handled and supported operational issues.3)Took part in database designing with help of data modeler 4)Wrote queries and store procedure, improve performance as a part of development 5)Communication with Business Analysts to understand business requirements6)Validate reports against database and automate this for each individual report.7)Data support for the MIS login security and client Mapping security… Show more 1)Worked as a Application support Engineers 2)Handled and supported operational issues.3)Took part in database designing with help of data modeler 4)Wrote queries and store procedure, improve performance as a part of development 5)Communication with Business Analysts to understand business requirements6)Validate reports against database and automate this for each individual report.7)Data support for the MIS login security and client Mapping security (100)8)Create/modify reports according to requirements. (SSRS Reports Subscription email)9)Breakdown the whole functionality in smaller tasks, assign those tasks among the team.10)Coordination with Client KAM's / QA / Development team 11)Implementation with help of BA, Tester and Coordinate change request process12)Deployment to staging and production environment and Troubleshooting performance Issues.13)24/7 support DB servers monitoring, Creating Jobs, scheduling Import/Export and Profiler utilities etc14)Attending all internal escalation calls from Service Management as well as weekly meetings and ensuring smooth handling of ITIL within project. Show less

Master Of Computer Applications - Mca

Activities and Societies: Volleyball

Bca, Computer Science, Second Class