- Organizing and scheduling engagement programs for participants, ensuring effective communication with the team.- Managing staff roster and monitoring progress notes.- Managing participant and employee files and documentation, ensuring compliance with NDIA and NDIS requirements for NDIS Auditing.- Coordinating workflow activities and maintaining professional relationships with participants, families, and stakeholders.- Providing mentorship, support, and supervision for team.- Conducting home visits, risk assessments, and support planning.- Overseeing service delivery, investigating incidents, and conducting debriefing sessions.- Developing strategies and posting content on social media platforms.- Facilitating the onboarding process for new employees and contractors, maintaining records effectively.

Learning Management System at National Disability Services (NDS) / Etrainu

Conducting outreach and building relationships.Identifying needs and developing programs.Providing support and services.Promoting community engagementMaintaining accurate records and documentation.Collaborating with other organizations and stakeholders.

• Continuous two-way feedback between employee and employer, with the aim of improving proficiency on a task or capability in the workplace •A documented discussion between employee and employer to re-train, re-align and solve any concerns that may be relevant in the workplace.•Communication provided on a person’s performance based off the completion of a task or their capability.•Incorporate performance improvement, development of teams and individuals, and behaviour management to ensure productive working relationships•Have structures which support the effective functioning of the performance management system.•When an employee is not meeting the expected standards that are set out to the employee or not performing to a satisfactory level as determined by restaurant KPI’s and processes.•A plan developed with the input of the employer and employee to create measurable actions to improve specific aspects related to an employee’s performance in the workplace.Ensure that employees:•know and understand what is expected of them in their job role (i.e. performance objectives and performance standards)•have the skills and knowledge required to deliver on these expectations through implementing development plans and learning and development activities.•are given feedback and an opportunity to discuss their work performance.•are rewarded for their performance through a reward and remuneration strategy.•are supported by the organisation to achieve optimum performance.

• Responsible for the people systems in the restaurant, which includes managing recruitment, implementing people practices and training the team to assist in driving restaurant goals and success.• Responsible for the product quality systems in the restaurant, which involves executing food safety and sanitation, being an operation expert and managing inventory in the restaurant. I deliver outstanding QSC&V and role model these behaviours to create an exceptional customer experience.• Understand, role model and educate the team on relevant McDonald’s Policies (Respectful Workplace, Social Media Policy), labour laws, and security and safety procedures.• Demonstrate strong communication skills, to express complex ideas and positions in a clear, concise and timely manner.• Monitor and report progress on department goals and objectives.• Take accountability in supporting the Restaurant Manager to lead successful implementation of operating platforms and business initiatives.• Work with the Restaurant Manager to execute the restaurant business plan and grow sales through increased guest counts.• Reduced food waste management and identifying and eliminating inventory issues such as• Excess ordering, poor storage and inefficient waste management.• Resolve minor technical issues on store related with kiosk, register, kvs screen, printer.

• Installing and upgrading the Operating System of a computer i.e., upgrading to Windows 10 from Windows 8.• Installing Antivirus software like Avast in a system. Introduction to Remote login like Team Viewer.• Monitoring and maintaining computer system.• General overview of network and system devices and how it works, configuration and Troubleshooting of Window server 2016, and Windows 10 and other OS.• Basic Configuration of Networking devices such as routers and switches general Configuration of wireless devices with proper authentication.• Monitoring the user system performance learning of remote support by using Remote Desktop Connection/Skype or Team Viewer upgrading of windows and window server.• Generation review of IP address and connectivity with cables Cable connection and setting offices for customers interacting system with network with the help of Windows server and networking devices.