End User Computing Specialist
Standard Chartered Global Business Services, Bangalore
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Amit R Email & Phone Number
End User Computing Specialist
at
Standard Chartered Global Business Services, Bangalore
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✓ Verified Jun 2026
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Profile completeness 86%
Current company
Role
End User Computing Specialist
Location
Bengaluru, Karnataka, India
Who is Amit R? Overview
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Amit R is listed as End User Computing Specialist at Standard Chartered Global Business Services, Bangalore, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Amit R.
Amit R previously worked as EUC Specialist at Standard Chartered India and Lead Consultant at Standard Chartered Global Business Services. Amit R holds Master Of Business Administration - Mba, Information Technology from Singhania University.
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Standard Chartered Global Business Services, Bangalore
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Profile bio
About Amit R
Professional Summary: Aspiring IT Support & Operations Manager with a robust foundationas an End User Computing Specialist and former IT Lead Consultant. Boasting over 17 years ofexperience in IT support and operations management, with deep technical expertise in networkinfrastructure, systems administration, hardware/software troubleshooting, and IT security.Proficient in managing help desk operations, incident management, service desk processes,and SLA management. Renowned for improving user satisfaction and aligning technology withbusiness objectives. Proven track record of leading and developing high-performing teams,fostering collaboration, and professional growth. Demonstrated success in implementing ITILbest practices, driving process improvements, and enhancing efficiency and customersatisfaction. Excellent communicator, adept at interacting effectively with both technical andnon-technical stakeholders. Eager to leverage consulting experience and technical acumen in aleadership role.
Current workplace
Amit R's current company
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Standard Chartered Global Business Services, Bangalore
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4 roles
Amit R work experience
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Euc Specialist
Current
Mar 2019 - Present
Lead Consultant
Standard Chartered Global Business Services
- Team Leadership: Leading a team of IT support professionals, providing technicalguidance, mentoring, and performance feedback to optimize team performance.
- Training & Development: Conducted quarterly VDI (Virtual Desktop Infrastructure)support training sessions for global service desk and country support teams, enhancingVDI support experience and reducing resolution times.
- VDI Operations Management: Managed day-to-day VDI operations, ensuring timelyissue resolution and adherence to SLAs.
- Infrastructure Design & Implementation: Collaborated with cross-functional teams todesign and implement robust IT infrastructure, including network upgrades, servervirtualization, and cloud migration.
- Incident Management: Reviewed monthly low-priority incidents (LPI) and implementedsolutions to reduce incident occurrences.
- Compliance & Patching: Ensured VDIs were patched with monthly OS and coreapplication updates, maintaining compliance within SLA due dates.
Mar 2019 - Aug 2024
Sr Engineer
Target Corporation India
- Technical Support: Provided comprehensive technical support to end-users,diagnosing and resolving hardware, software, and network issues.
- IT Equipment Management: Installed, configured, and maintained desktops, laptops,printers, and other IT equipment to ensure operational efficiency.
- Project Participation: Assisted in planning and executing IT projects, including systemupgrades and migrations, to enhance IT infrastructure.
- Documentation: Created and updated technical documentation, knowledge basearticles, and user manuals to facilitate user understanding and support.
- Training Development: Developed and delivered training programs to improveend-user productivity and awareness of IT policies.
- Image Deployment: Created Windows 10 images and managed global deployments toendpoints, ensuring consistency and efficiency.
Aug 2006 - Feb 2019
1 education record
Amit R education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Amit R work for?
Amit R works for Standard Chartered Global Business Services, Bangalore.
What is Amit R's role at Standard Chartered Global Business Services, Bangalore?
Amit R is listed as End User Computing Specialist at Standard Chartered Global Business Services, Bangalore.
Where is Amit R based?
Amit R is based in Bengaluru, Karnataka, India while working with Standard Chartered Global Business Services, Bangalore.
What companies has Amit R worked for?
Amit R has worked for Standard Chartered Global Business Services, Bangalore, Standard Chartered India, Standard Chartered Global Business Services, and Target Corporation India.
How can I contact Amit R?
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What schools did Amit R attend?
Amit R holds Master Of Business Administration - Mba, Information Technology from Singhania University.
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