With over a decade at the helm of two prominent Kia dealerships, my role as General Manager has honed a keen expertise in strategic planning, negotiation, and sales. Our teams at Kia of St. Catharines and 427QEWKIA have consistently exceeded targets, thanks to our collaborative spirit and commitment to excellence.Central to my professional ethos is delivering unparalleled customer service, a skill cultivated through years of direct interaction and relationship building. Leveraging Microsoft technologies, we've driven innovation in processes, amplifying efficiency and customer engagement, ensuring our dealerships stand as pinnacles of the automotive sector.