A Professional with over several years of rich and insightful experience in Hotel Management, Quality Assurance (QAC), Food & Beverage Operations/ Service Excellence. Expertise in managing the operations including Service standards, Training & Development. Skilled in developing & streamlining systems to achieve greater productivity and efficiency, enhancing operational effectiveness / quality with cost containment measures as well as driving guest satisfaction index by achieving service norms through effective manpower utilization; possess a strong leadership qualities along with communication skills. Excellent interpersonal skills towards building relationship with team members for achieving the desired targets within stipulated time frame