A seasoned professional with over 20 years of experience in the digital industry. Spearheading multiple functions including cataloguing, warehousing, order fulfillment & logistics, and omni-channel for B2C ecommerce and omnichannel. - Successfully set-up a 170,000 sq. ft. ecommerce warehouse, including a refinishing unit- Managing over 8M annual dispatches across a network of 1,800 omni-stores and 7 nationwide warehouses, seamlessly integrating online and offline operations- 100% SPF claims turnaround time (TAT) and process compliance- 100% re-inventorization of saleable returned inventory within 24 hours- Cost-saving initiatives resulting in 3% reduction in operational expenses.- Exploring Same Day Delivery (SDD), Next Day Delivery (NDD), and hyperlocal capabilities for superior customer experience- Focus on automation to boost efficiency and reduce operational cost.