Dynamic and results-driven Manager with 15 years of experience in leading and managing a wide range of international BPO operations. Proven track record of leading successful BPO teams and delivering results that exceed expectations. A highly motivated professional skilled in Operations Management, Training, Data Analysis, Strategic Planning, People Management, Performance Metrics, Program Revenue, Client Relationship & Business Development Projects.
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Program Manager (Account Director)Tech Mahindra Aug 2020 - Nov 2022Delhi, IndiaHandling 650+ HC across Noida and Hyderabad.Responsible for delivery, program revenue, strategy, client relationship & business development project. -
Training & Ojt ManagerTech Mahindra Jun 2019 - Aug 2020Delhi Area, IndiaManaging training team for Noida location -
Associate Operations ManagerTech Mahindra Dec 2016 - May 2019Hyderabad Area, IndiaEnd to End Operations -
Team Leader & Sr. Team LeaderTech Mahindra Sep 2014 - Nov 2016Hyderabad Area, IndiaTeam Leader & Sr. Team Leader -
Subject Matter ExpertTech Mahindra May 2011 - Aug 2014Hyderabad Area, IndiaMentor -
Technical Support AgentTech Mahindra May 2010 - Apr 2011Hyderabad Area, IndiaFrontline Agent -
Technical Support AgentBrigade Corporation India Private Limited Jul 2007 - May 2009Hyderabad Area, India
Amit Singh Bais Skills
Amit Singh Bais Education Details
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Bcom - Bachelor Of Commerce
Frequently Asked Questions about Amit Singh Bais
What is Amit Singh Bais's role at the current company?
Amit Singh Bais's current role is Manager|Center Director|Delivery|Operations|Client Servicing|Automation|Training|LSSGB|LSSBB.
What schools did Amit Singh Bais attend?
Amit Singh Bais attended Nagpur University.
What skills is Amit Singh Bais known for?
Amit Singh Bais has skills like Semi Technical, Data Analysis, Operations Management, Bpo, Performance Measurement, Wrok From Home Transition, Team Management, Performance Metrics, Customer Success, Strategic Planning, Business Process Outsourcing, People Management.
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