Amit Singh Email & Phone Number

New York, New York, Us

New York, Ny, Us

Application management and accountability of 40+ application under JPMorgan’s Corporate Compliance Technology and Global security.• Apply Agile methodology and maintain Jira board to resource assignments to meet the timeline of application delivery.• Interface with Business on defect resolution and enhancement for JPMorgan’s Corporate Compliance Technology applications. Defining SLI and SLO on application to maintain the stability of application.• Conduct root cause analysis and provide tactical and strategic solutions within the specified timeline using Informatica Power-center development, Mainframe development and Scheduling tool (Autosys, Control-M) experience.• Identifying trolls in the applications and replace them with an automation solution to save time and cost for Application support team. Technology used to create automations are Java API, UNIX shell scripting and Python.• Conduct proactive analysis to drive down outage minutes, improve recovery, improve monitory and reduce time to engage, as well as implement strategic solutions and train Level one and two support.• Apply operation expertise with web, OS (Linux, UNIX, and Windows) and DB (Oracle, MSSQL, DB2) to provide technical support and monitoring of applications running on Mainframe, Windows, UNIX, AWS and GAIA cloud Technologies.• Create and maintain health check alerts for all applications to help identify issues and provide quick remediation using tools like Appdynamics, APICA, and Netcool etc.• Application accountable for Disaster Recovery and High Availability test planning for Corporate Compliance Technology applications.• Experience with DevOps tools like Bitbucket, Jenkins, Jules and Automated deployment tools• Onboard new applications, study the technical code and create/modify documentation for level one support team to effectively handle applications.

Mumbai, Maharashtra, In

Project: International Membership Rewards.Responsibilities:• Analysis of the source systems and requirements gathering for data migration.• Conducted Data Mapping sessions with the source systems technical SMEs.• Extraction, transformation, validation and loading of data from different environment using SQL Loader and Informatica tool.• Lead Data Migration Activities from 3 different source systems to target system.• Interaction with Business Analysts to understand Data requirements and creating technical specifications document.• Managed data analysis activities with Axiom Reporting team and generated reports from the Axiom Reporting tool.• Analysis of highly complex data storages, executed stored packaged procedures, performed ad-hoc analysis and data manipulation.• Developed Audit document and Unitech balancing rules for AXIOM reports for business automation.• Creation of Error logging and handling procedures/packages for logging and analysis of errors occurred during program execution.• Optimized procedures/SQL queries to maximize database performance.• Analysis of risk and sharing impact analysis for Database upgrades implementation.• Validation and Verification of the migrated data with the business users and end users.Environment: Mainframe, Unix, Infromatica framework, SQL Developer, SFTP, AS400, AXIOM, IMS DB/DC,DB2, VSAM, TSO/ISPF, JCL, File Aid (Batch, Online), IBM Utilities, Syncsort, Easytrieve, AXIOM, UNITECH, FTP, PL / SQL, MQ-SERIES etc.

Mumbai, Maharashtra, In

Project: International Membership Rewards Application Support Analyst.Responsibilities:•SME of Membership rewards application supporting approx. 5K daily Mainframe job, 80 Infromatica frameworks, 250 distributed Control M jobs, 50 DB2 databases, 26 IMS databases, 4 MQ services, 26 Oracle server database, 240 AXIOM reports, 60 Actuate Reports etc. •Application analyst with detailed knowledge on 50 interface systems, 3 regional divisions, end to end application flow for 15 different processes in Membership rewards, 26 Global Markets, proactive planning for upcoming outages, excellent written and verbal communication, impact analysis for application release management, Incident/Problem management weekly and monthly reporting, managing a team of 7 offshore team members, handling entire application single handedly from onsite.•Global Business relationship for 3 regional distribution for Amex, 26 markets, engaging and conducting bridge calls during critical issues, weekly regional reporting, first point of contact for user acceptance testing signoff support, providing heads off for any critical issues to businesses stake holders, Change request proposals to businesses to improve the applications.•Workgroup manager for 5 application group, managing access approvals to application domains, proving signoff approval to new projects, code review for application release management, test case review, clients review with on-boarding cost for fix bill projects.•Expert in setting up quick IMS, DB2, Unix, Informatica and all kind of different test setup to recreate the production issue and side by side providing fix.•Experience in creating reusable codes, tools, store procedures used in solving reoccurring issue, create reporting etc.•Creating business readable excel sheets, aggregation, pivot table summary for data loss or duplications issues.• Excellent capability of converting application language in non-technical language for business understanding, and vice versa.

Mumbai, Maharashtra, In

Project: Global Risk Management System.Responsibilities:• Offshore module lead managing a team of 6 resource, secondary workgroup manager for 5 critical workgroup, Mangenow/Servicenow problem management, Incident management, Incidnet SLA status reporting for onsite and client, Weekly twice incident management status reporting, Critical incident global communication. • Production support analyst following ITIL guideline Break Fix, Permanent fixes, IMR service restoration, Preventive Maintenance etc.• Analyzing and creating impact analysis for current process.• Maintain project management plan.• Analyzing and creating impact analysis for current process.• Analyzing Batch Job streamline and its dependency. • Leading and Working with offshore and onsite team.• Preparing assumption and dependencies document.• Re-engineering saves, design change for legacy applications, performance enhancement, capacity, planning etc.Environment: Mainframe, Unix, Infromatica framework, Data Modeling, Data Management, Data Warehousing, SFTP, AS400 IMS DB/DC,DB2, VSAM, TSO/ISPF, JCL, File Aid (Batch, Online), AXIOM , Unitech, Reproting IBM Utilities, Syncsort, Easytrieve, FTP, PL / SQL, MQ-SERIES etc.

Mumbai, Maharashtra, In

Project: Application Payable and Application Receivable, Corporate Reporting. Responsibilities:• Team member following ITIL guideline, Break Fix, Permanent fixes, IMR service restoration, Preventive Maintenance etc.• Knowledge transfer transition planning, daily mainframe job status reporting, process improvement testing, Database maintenance, IT security policy guidelines, Weekly client status reporting, shift planning.• Preparing and maintaining support documentations, handover turnover calls with development teams, holding and releasing jobs for global outages and other planned outages.• Review of SQL Queries Development, Functions, PL/SQL Methods and Exception Handlers based on implementation.• Maintaining business reports and handling of change requests for existing Reports.• Data analysis of Out of balance in any AXIOM report, and explaining business the root cause and permanently fix (if required).Environment: Unix, Oracle 9i, Oracle SQL developer, C, Actuate reporting, Unitech, AXIOM, Mainframe, FTP, AS400 IMS DB/DC,DB2, VSAM, TSO/ISPF, CICS, JCL, File Aid (Batch, Online), IBM Utilities, Syncsort, Easytrieve, etc.