Amit Singh Email & Phone Number

New York, New York, US

New York, NY, US

• Application management and accountability of 40+ application under JPMorgan’s Corporate Compliance Technology and Global security.
• Apply Agile methodology and maintain Jira board to resource assignments to meet the timeline of application delivery.
• Interface with Business on defect resolution and enhancement for JPMorgan’s Corporate Compliance Technology applications. Defining SLI and SLO on application to maintain the stability of application.
• Conduct root cause analysis and provide tactical and strategic solutions within the specified timeline using Informatica Power-center development, Mainframe development and Scheduling tool (Autosys, Control-M).
• Identifying trolls in the applications and replace them with an automation solution to save time and cost for Application support team. Technology used to create automations are Java API, UNIX shell scripting and Python.
• Conduct proactive analysis to drive down outage minutes, improve recovery, improve monitory and reduce time to engage, as well as implement strategic solutions and train Level one and two support.

Mumbai, Maharashtra, IN

• Project: International Membership Rewards.Responsibilities:
• Analysis of the source systems and requirements gathering for data migration.
• Conducted Data Mapping sessions with the source systems technical SMEs.
• Extraction, transformation, validation and loading of data from different environment using SQL Loader and Informatica tool.
• Lead Data Migration Activities from 3 different source systems to target system.
• Interaction with Business Analysts to understand Data requirements and creating technical specifications document.

Mumbai, Maharashtra, IN

• Project: International Membership Rewards Application Support Analyst.Responsibilities:
• SME of Membership rewards application supporting approx. 5K daily Mainframe job, 80 Infromatica frameworks, 250 distributed Control M jobs, 50 DB2 databases, 26 IMS databases, 4 MQ services, 26 Oracle server database.
• Application analyst with detailed knowledge on 50 interface systems, 3 regional divisions, end to end application flow for 15 different processes in Membership rewards, 26 Global Markets, proactive planning for.
• Global Business relationship for 3 regional distribution for Amex, 26 markets, engaging and conducting bridge calls during critical issues, weekly regional reporting, first point of contact for user acceptance testing.
• Workgroup manager for 5 application group, managing access approvals to application domains, proving signoff approval to new projects, code review for application release management, test case review, clients review.
• Expert in setting up quick IMS, DB2, Unix, Informatica and all kind of different test setup to recreate the production issue and side by side providing fix.

Mumbai, Maharashtra, IN

• Project: Global Risk Management System.Responsibilities:
• Offshore module lead managing a team of 6 resource, secondary workgroup manager for 5 critical workgroup, Mangenow/Servicenow problem management, Incident management, Incidnet SLA status reporting for onsite and.
• Production support analyst following ITIL guideline Break Fix, Permanent fixes, IMR service restoration, Preventive Maintenance etc.
• Analyzing and creating impact analysis for current process.
• Maintain project management plan.
• Analyzing Batch Job streamline and its dependency.

Mumbai, Maharashtra, IN

• Project: Application Payable and Application Receivable, Corporate Reporting. Responsibilities:
• Team member following ITIL guideline, Break Fix, Permanent fixes, IMR service restoration, Preventive Maintenance etc.
• Knowledge transfer transition planning, daily mainframe job status reporting, process improvement testing, Database maintenance, IT security policy guidelines, Weekly client status reporting, shift planning.
• Preparing and maintaining support documentations, handover turnover calls with development teams, holding and releasing jobs for global outages and other planned outages.
• Review of SQL Queries Development, Functions, PL/SQL Methods and Exception Handlers based on implementation.
• Maintaining business reports and handling of change requests for existing Reports.