Amit Smoler Email & Phone Number

Israel

Yavne, Israel

Subsidiary of Vicon Industries - American company NY based(Nasdaq VII). Vicon is a global provider of complete IP-based video surveillance solutions. My position includes various responsibilities:• High Level Tier 4 Engineering Support for the Various Support Groups in USA, Europe, South East Asia. • Escalate and work with engineering to resolve high level issues reported from the field. • API Packages Assistance for partners to develop interface with the various company products.• Perform technical training to support groups overseas and prospective customers. • Conduct training courses at 'edge sites' though out Europe, United States and the Far East. • Link between development team marketing and sales in the organization and deliver feedback from the field to suggest changes in the product according to customer needs. • Represent the engineering arm during the sales process, characterization systems and providing • Technical information on products. • Participate in company's seminars and trade shows to assist in presenting company product to • Prospective customers. Specialties: High Level Support, Integration, Security Video System, Network based systems, Customer Relations. Presentation Skills.

Israel

Comview Visual Systems was a Multidisciplinary display systems startup company (50 employees). Customers included command and control rooms, large military bases and airports. Comview Employed highly skilled personnel from the fields of Hardware, Software, Electronics, Physics, Optics and algorithms. • Management of technical support and service its customers 24/7• Responsible of managing the company's relationship with new customers service and technical support.• Working with a number of inter-organizational interfaces, such as the Department of• Software Engineering, electronics and Operations.• Leading of large projects to implementation stage at the client, while managing the field staff• Ongoing management and providing support and customer service for the wide display systems, software and hardware issues.• Training abroad customers around the world.• Establishment of CRM to track customers• Participate and represent the company at Trade shows in the United States. (NAB & Infocomm).Specialties: High Level Support, Integrations, Security Video Systems, Network based Systems, Customers relations.

Bachelor Of Science - Bs, Computer Science And Business Administration

Practical Engineer, Industrial Engineering And Management