Amit Thapa Email and Phone Number
A result-driven professional with experience in Manpower Planning, Recruitment & selection, Employee relation, Absence management, Employee Engagement, Performance appraisal, Payroll, Grievance handling, Exit interview, Full & final settlement, Employee referral hiring, Induction facilitation, On-Boarding, MIS, customer care.M.B.A. (HR) from Sikkim Manipal University.Co -ordination and effective communication between employer and employee who is able to liaise with people at all levels.Skills in conducting Induction program, sound knowledge of HR verticals, policies and procedures.Well organized with a track record that demonstrates self-motivation and initiative to achieve personal & corporate goals.An effective communicator and team player with excellent presentation, interpersonal and analytical skills.Winner of GEM (Going Extra Mile) awards in IBM.Core CompetenciesExperience of working with and handling confidential data. Always displaying the utmost discretion when dealing with any sensitive or personal issues.Partnering with core team to identify need for training and employee engagement activities.Compiling the following data about employees: payroll - such as hours worked, taxes and also timesheets.Developing and maintaining a human resources system that meets top management information needs.Monitoring the conduct of performance appraisal as per set schedules, provide guidance to appraisers, oversees proper documentation and timely decision making of related decisions.Managing overall functionality of team of contractual employees (Attendance & leaves, salary grievances, contract extension, careers pathing and trainings).Handling process automation; sharing requirement with the software development team, Pilot testing and implementation of tool PAN India.Monitoring the overall functioning of process, identifying improvement areas and implementing adequate measures to stream line the process.Managing end to end Induction for the new Joiners including Induction facilitation, introduction to Org charts and Training handover, On-Boarding candidate after document validation, Compliance auditor for a banking process.Preparing MIS reports & other statements with a view to apprise management of process operations and assisting in critical decision-making process.Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT.
Aspire Lifestyles
View- Website:
- aspirelifestyles.com
- Employees:
- 711
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Manager - RecruitmentAspire Lifestyles Aug 2022 - PresentMumbai, Maharashtra, India -
Head - Non It RecruitmentSelections Sourcing Apr 2021 - Mar 2022Mumbai, Maharashtra, India -
Hr AnalystCapita India Oct 2017 - Mar 2021Mumbai, MaharashtraTo participate actively in business meeting and understand business requirements to recruit the best available talent across the city.Leveraging Cost-Effective Sourcing platforms including IJP's, Employee Referrals, Job fairs, Online portals and campus hiring.Plan and implement recruiting strategy in order to meet the hiring plans in a timely and cost effective manner.Publishing reports related to cost per hire, source mix, offer to joining ratios to understand how to prioritize to hit all client SLAs.Ensure that manpower is within and as per budget.Maintain relationships with key stake-holders both within and outside. Create and maintain relationships with all vendors to ensure hiring within the TAT -
Hr Analyst - RecruitmentConcentix India Jul 2015 - Oct 2017Mumbai, MaharashtraPartnering with hiring managers to determine staffing needs.Coordinating interviews with the hiring managers, following up on the interview process status.Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.Vendor management, connecting with vendor’s to drive numbers.Posting job on Job portals, sending bulk Email & SMS.Driving employee referral in the location to increase LCC contribution.Salary negotiation and offer rollout.
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Hr-Analyst - Onboarding & ComplianceIbm Daksh India Sep 2007 - Apr 2014Mumbai, MaharashtraHRManaging overall functionality of team which takes care of PAN India interview lineup through Employee Referral Hiring.Taking care of Employee Referral Hiring process audits, process execution and MIS reporting PAN India.Handling Process automation project and implementation PAN India.Induction facilitation and On-boarding New Joiners with compliance.Resolving issues related to pre and post joining, new hires Salary, Bank account, PF and ESIC related issues.OperationsCustomer care executive for online shopping site (eBay.com).One point of contact for customers through Chat and Email.Ensuring First Time Resolution (FTR) to customer.Resolving customer queries with in TAT by meeting EPH (Emails per Hour) and CPH (Chats per Hour) targets.Extended support to other LOB’s: Half.com, eBay Stores, eBay.Uk, eBay.Ca. -
Customer Care ExecutiveReliance Infostreams Pvt. Ltd Apr 2006 - Sep 2007• Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT.• Enhancing customer satisfaction matrices and ensuring speedy resolution of queries & grievances.• Assessing customer feedback, evaluating areas of improvements & providing critical feedback.• Led, mentored and monitored new CSRs regarding their PMS management and Quality score with new updates
Amit Thapa Education Details
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Sikkim Manipal University.Specialization In Hr
Frequently Asked Questions about Amit Thapa
What company does Amit Thapa work for?
Amit Thapa works for Aspire Lifestyles
What is Amit Thapa's role at the current company?
Amit Thapa's current role is Manager - Recruitment.
What schools did Amit Thapa attend?
Amit Thapa attended Sikkim Manipal University..
Who are Amit Thapa's colleagues?
Amit Thapa's colleagues are Michelle Ceriani, Cynthia Kivlan, Luis Alguera, Avi Khilnani, Alex Ozerov, Leah Koning, Nara Issa-Ibrahim.
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Amit Thapa
Bengaluru -
1gmail.com
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1gmail.com
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1hindustantimes.com
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