Amit Kumar D. Email & Phone Number

Dubai, Ae

Abu Dhabi, United Arab Emirates

• Leading Digital Transformation Project starting from RFP stage to Training & closure stages.• Identifying ERP solution fit to organization based on requirement & cost.• Defining Solutions architecture for DT program including Microsoft D365 modules.• Preparing documents and reports RFP, RFI, SOW, BRD, WBS, etc.• Define & implement technical architecture considering application requirement, storage, and security. Design and implement middle layer solution (custom/ standard… Show more • Leading Digital Transformation Project starting from RFP stage to Training & closure stages.• Identifying ERP solution fit to organization based on requirement & cost.• Defining Solutions architecture for DT program including Microsoft D365 modules.• Preparing documents and reports RFP, RFI, SOW, BRD, WBS, etc.• Define & implement technical architecture considering application requirement, storage, and security. Design and implement middle layer solution (custom/ standard suite) to ensure seamless integration among all systems.• Managing cross-functional team to ensure successful delivery of project. • Managing change management, training, and support function. • Technologies used in current project: Azure Cloud, Azure AD, Power Automate, D365 F&O, D365 Commerce, D365 CRM, HR, Azure ESB, Synapse Analytics.• Ensuring smooth operation of POS system and e-commerce channel.• Administrating & supporting Application team on Navision 2016, LS Retail & SQL Database. Show less

Uae

• Defined business process for Omni-Channel business. • Designed and deployed Application & system architecture for e-commerce business, Integration layer for PIM/DAM, OMS, RMA, and call center. • Implemented new call center application (Avaya Cloud). • Played key role in Brand marketing plans & promotion campaign design; Implement.• Guiding Marketing team in SEO, SEM, AdWords, meta data, and key word hashing.• Managing and monitoring Cloud servers to ensure IT system… Show more • Defined business process for Omni-Channel business. • Designed and deployed Application & system architecture for e-commerce business, Integration layer for PIM/DAM, OMS, RMA, and call center. • Implemented new call center application (Avaya Cloud). • Played key role in Brand marketing plans & promotion campaign design; Implement.• Guiding Marketing team in SEO, SEM, AdWords, meta data, and key word hashing.• Managing and monitoring Cloud servers to ensure IT system uptime. • Guided team to define MDM (Master Data Management) for smooth data transfer between web server & ERP; and enabling simple UI for CMS.• Guided to define reordering, replenishment process to ensure correct buying as per market trend and availability of stock at store and e-com portal.• Guiding and helping marketing team & development team to ensure seamless customer experience in different channels.• Defined and Implemented Omni-Channel (Buy Online & Return at Store, Buy Online Collect at Store).• Guiding to reformatting major MIS reports to actionable reports, different type of reconciliation and different kind of compliance reports. Show less

Kuwait

• Analyzing as is and to be process, providing solution model accordingly.• Prepare business process for e-commerce and Omni-channel.• Setting up ecommerce portal and middle layer servers. Used Magento 1.9 and AWS• Integration between existing transaction system and ecommerce portal• Managing and monitoring the web server (AWS) and middle layer servers• Responsible for managing content & products on website• Managing marketing activities pertains to… Show more • Analyzing as is and to be process, providing solution model accordingly.• Prepare business process for e-commerce and Omni-channel.• Setting up ecommerce portal and middle layer servers. Used Magento 1.9 and AWS• Integration between existing transaction system and ecommerce portal• Managing and monitoring the web server (AWS) and middle layer servers• Responsible for managing content & products on website• Managing marketing activities pertains to e-marketing.• Basic SEO, SEM, Google Analytics• Manges IT development & Support with 6 team members Show less

Mumbai, Maharashtra, India

• Playing solution architect role to set up web servers and middle layer servers, programs to ensure seamless transactions & customer experience.• Designed, developed, and implemented Auto Replenishment, Re-balancing & Ordering module (Inventory management and Business process reengineering). The project recognized in World Retail Award in 2013.• Played project manager role in simplifying the SCM process using BRP (Business Process Reengineering).• Develop &… Show more • Playing solution architect role to set up web servers and middle layer servers, programs to ensure seamless transactions & customer experience.• Designed, developed, and implemented Auto Replenishment, Re-balancing & Ordering module (Inventory management and Business process reengineering). The project recognized in World Retail Award in 2013.• Played project manager role in simplifying the SCM process using BRP (Business Process Reengineering).• Develop & Implement POS system using RPGLE/CCLE, AS400/DB2, AS/400 v.5.6 • Leading the team for developing & integrating UNIPAY, AEON, Bajaj finance and Buy Back / Exchange with ecommerce portal & transaction system JDA. And implement Tableau BI solution.• Manage and maintain POS support & Management Reporting of Retail Excel & Retail Pro 8 application for CDIT division (The Electronics Store).• Played an Important role for restructuring and implementing ecommerce portal using Magento 1.9. I have involved in framework & UI designing, defining process flows including allocation, payment gateways and courier service integration as per existing base-IT setup, integration with base transaction system (JDA, AS/400) using RedHat JBOSS & Eclipse IDE.• ISO 9001:2008 - Design & Implement DMS, Workflow & process flow.• Manges IT development & Support team (20 members) to ensure on time deliveries and proper support to business in POS, Back office, and network. Show less

Pgdrm, Retail Managemnt

Pcm, General

Pgdca, Computer Science