As a Project Manager at Marsh McLennan, one of the world's leading professional services firms, I lead and deliver innovative and impactful Intelligent Automation solutions for the financial services industry. With over 5 years of experience in project management and IT service management, I have successfully managed complex and cross-functional projects across multiple geographies and business units, leveraging the Rasa Platform, a leading open-source conversational AI framework, and Agile Methodologies, a collaborative and iterative approach to software development and delivery.My mission is to enable and empower our clients and stakeholders to achieve their strategic and operational goals, by harnessing the power of Intelligent Automation to optimize processes, enhance customer experience, and increase efficiency and productivity. I am passionate about learning and applying new technologies and best practices, and I am always looking for opportunities to grow and challenge myself as a professional and as a leader. I hold a Master in Business Administration focused on Business Management in IT from Welingkar Institute of Management, and I have completed the Accelerate Leadership Development Program, a prestigious and selective program designed to develop high-potential talent at Marsh McLennan.