· Manage premium services for Platinum clients, ensuring high client satisfaction, retention, and loyalty through personalized support and proactive issue resolution.· Lead a high-performing sales team, setting clear targets, monitoring progress, and consistently achieving revenue growth and market expansion goals.· Conduct detailed sales analysis and develop quarterly action plans to improve sales performance, enhance market positioning, and drive revenue growth.· Develop and implement strategic marketing initiatives to increase brand visibility, client engagement, and market share.· Mentor and train new hires, optimizing the onboarding process and improving team productivity through continuous support and skill development.· Provide strategic oversight to cross-functional teams, ensuring alignment with client needs and successful project execution.· Collaborate with key stakeholders to ensure that business strategies align with organizational goals, maximizing both client and company success.