Amitabh Saxena Email and Phone Number
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22-year career exclusively focused on two areas of expertise:- product innovation - digital financial services (banking and payments) Founded a strategy + design innovation consultancy which leverages hands-on experience acquired at Innovation Centers at several firms: card issuer (Capital One), global microfinance organization (Accion), payment network (Mastercard), and mobile operator trade association (GSMA), complemented by academic training in engineering (undergrad - McGill) and business (MBA - INSEAD). Significant experience in executing concrete deliverables in both product development and adjacent functions (technology, marketing, data, design, strategy, regulatory) that are critical to successfully develop, launch, and manage a digital financial services business. Hands-on, in-country experience in 25+ countries in North America, Europe, Latin America, Africa, and Asia. Previously spent 5 years as Adjunct Faculty (part-time) at University of Maryland, teaching an Innovation and Product Development course (for MBAs), and several years as facilitator for Design Thinking and Lean Start-Up classes (for undergraduates). Specialties:• Product Activities: Product Design, Design Thinking, User Research (Quant / Qual), Value Proposition Design, User Experience Design, Customer Journey Mapping, Business Model Generation, Lean Start-Up, Agile, Stage-Gate, Product Development, Product Roadmap, Pilot Testing, Data Analysis, Customer and Channel Segmentation, Financial Modeling, Value Chain Analysis, Innovation processes.• Domain: Mobile payments (remote, proximity), Mobile Wallet, Debit card / Prepaid card payments, Consumer Banking, Financial inclusion, Fintech, Microfinance, Underserved segments. • Financial Products: Credit, Savings, Remittances / Money Transfers, Bill Payments, Government Payments, B2B Payments, Digital Currency / CBDCs.• Global: Lived and worked in Mexico, Kenya, Norway, UK, Colombia, Canada, and US. In-country projects in 30+ countries; travels in ~90. Fluent in English, French, Spanish (verbal/written).
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Managing Director And Head Of ProductDigital Disruptions Apr 2014 - PresentWashington, UsFounded and currently lead a boutique innovation consultancy that fuses the best of strategy and design approaches for fintech in emerging markets. We’ve been trusted by top-tier clients from both private sector (e.g., Vodafone M-Pesa, Mastercard Labs, Amazon, Ecobank, VC-backed start-ups) and public sector (e.g., World Economic Forum, GSMA, World Bank, United Nations, International Monetary Fund), in ~25 emerging markets in Latin America, Africa, the Middle East, and Asia. We help clients with designing and implementing new (or revamped) products, services, experiences and business models in the fintech sector, by applying and adapting best-in-class innovation concepts, methodologies, and tools. We also conduct customized research (thought-leadership pieces and white papers) and training on a variety of innovation topics. Please visit www.digital-disruptions.com for more about us, our services, and a sample of our past projects.
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Adjunct Faculty, Mba Program (+Academy For Innovation And Entrepreneurship)University Of Maryland Feb 2015 - May 2022College Park, Md, UsDesigned syllabus from scratch and taugt MBA-level summer course on Innovation and Product Development (BUMK758) for 5 years, from 2015 to 2019. I placed particular emphasis not only on 'tactical execution' but also the principles underpinning the methodologies, so that students can decide for themselves in which cases to use them, and how best to do so. Topics include: - Design Thinking- Behavioral Design- Value Proposition and Jobs-To-Be-Done - Business Models - Lean Start-Up- Agile and Stage-Gate Methodologies- Design of Experiment- Product Diffusion and Technology Adoption - Innovator's Dilemma and Disruptive Innovation - Open Innovation- Organizational Design I currently teach Design Thinking and Lean Start-Up classes part-time at University of Maryland's Academy for Innovation and Entrepreneurship (innovation.umd.edu/about). -
Vice-President Mobile Money, Emerging ProductsMastercard Jul 2011 - Nov 2013Purchase, Ny, UsRegional head for Mobile Money for the Latin America and Caribbean region. Product role included defining regional strategy, constructing go-to-market plans for individual countries, and supporting in-country implementation. Engaged banks, mobile operators, retailers, governments, and technology vendors to create multi-sector, cross-industry alliances to build open, interoperable mobile payment ecosystem. Provided hands-on support delivering everything from revenue models and customer experience flows, to strategic partnership agreements and technology requirements. Supported the Mastercard-Telefonica JV in its relaunch efforts, created product design for the winning TIM-Caixa bid in Brazil, designed mobile payments product concept with Coca-Cola, and led mobile acceptance project to target underserved merchants. -
Consultant, Mobile Money TeamGsma Jul 2010 - Aug 20101 Angel Lane, London, GbFormulated best practices on structuring strategic alliances between banks and mobile operators to offer mobile money (report published in Jan 2011) by the GSMA, which represents the interests of over 800 mobile operators.Designed and led the team’s first “consulting-like” engagement for a leading African mobile operator, performing qualitative and quantitative analysis to provide marketing recommendations to increase mobile money usage among its 1M registered users. -
Director Of Alternative Channels, Product Development UnitAccion Jul 2006 - Dec 2009Washington, D.C., UsCreated, ran, and built up global practice area of Alternative Channels at ACCION, a boutique investment and advisory services firm with a bank network in over 20 countries. Channel focus areas included retail agents, prepaid cards, and mobile banking. Led wide variety of over dozen in-country consulting projects: launching card programs with Visa in Latin America, optimizing business agent networks in India and Mexico, and designing mobile banking in East and West Africa. Beyond product focus, included activities from business development and market diagnostics to product design and in-country implementation, in English, French, and Spanish. -
Product Manager, Product Innovation CenterCapital One Feb 2004 - Jul 2006Mclean, Va, UsLead 8-12 member cross-functional team to develop credit card ideas into viable financial products for in-market pilot testing for the Innovation Lab of Capital One, a Fortune 150 US bank. Often used lean methodology (agile processes, data-driven decision-making, rapid-cycle prototyping) to quickly validate hypotheses and roll-out big wins. Acted as Lead Product Manager on over a dozen tests, including one (on how the company “negotiates” with prospective customer with different credit card features), that redefined Capital One’s direct marketing strategy -
Technology ConsultantJamii Bora Bank 2003 - 2003Nairobi, KeConsultant for one of the largest microfinance banks in Kenya.Set up a computer literacy center and then taught courses in Mathare Valley, one of Africa’s largest slums. Gained deep insights into the needs, wants, and realities of underserved communities.
Amitabh Saxena Skills
Amitabh Saxena Education Details
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InseadMba -
Mcgill UniversityBachelor Of Mechanical Engineering
Frequently Asked Questions about Amitabh Saxena
What company does Amitabh Saxena work for?
Amitabh Saxena works for Digital Disruptions
What is Amitabh Saxena's role at the current company?
Amitabh Saxena's current role is Managing Director and Head of Product at Digital Disruptions.
What is Amitabh Saxena's email address?
Amitabh Saxena's email address is am****@****hoo.com
What is Amitabh Saxena's direct phone number?
Amitabh Saxena's direct phone number is +130543*****
What schools did Amitabh Saxena attend?
Amitabh Saxena attended Insead, Mcgill University.
What skills is Amitabh Saxena known for?
Amitabh Saxena has skills like Technology, Mobile Operators, Services, Financial Services, Vendors.
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