An operational leader, P & L Professional and an expert in commercial banking with over 19 years of experience from BFS industry in sustained growth, process excellence, and multi-site delivery management for the banking [Commercial Lending] business unit managed the large team size of 250 to 700 FTE and drove Ops excellence in Insurance BU [Lender Placed Insurance] FTE spreads across 3 centers in India combining WFO and WFH modes. Initiated my career as a Financial Analyst at Rage Frameworks Inc. and steadily rose to the position of Senior Program Director- Banking Operations at Coforge Business Process Solutions. Led a team of 150 FTE for US based Fintech Bank as GM at WNS for Retail banking, contact center and Fin Crime ops.Currently working as Senior Vice President for commercial Loan Ops at Citi and holding responsibility as site lead
Listed skills include Financial Analysis, Team Management, Project Management, Management, and 24 others.