* Managing & supporting Insurance Advisor team of insurancepolicy.ae to successfully achieve the defined targets of conversion of website enquiries. (Individual Medical & Motor)* Responsible for managing employee benefits enquiries (group medical), directly overseeing the conversion process and ensuring client satisfaction. Also, in charge of managing and nurturing key accounts.* Nurturing strong corporate client relationships by creating a positive client onboarding experience and delivering outstanding post-sales service.* Monitoring & Analyzing team performance through Zoho CRM.* Closely working with the Digital Marketing team to implement new strategies in SEO & Google Ads to optimize ad campaigns.* Presenting reports & analysis to management on lead conversion statistics & team performance on daily basis.* Collaborating with Business Development Manager team and overseeing activities to achieve departmental targets as per established business plans and budgets.* Maintaining a deep technical understanding of products & market dynamics to effectively carry out work activities. * Establishing and nurturing strong relationships with insurance company underwriters to ensure service delivery aligns with expectations.

* Pioneer in establishing the ‘Retail Health Broking’ vertical at Delhi location. Managed 40+ brokers inthe region to drive retail health business.* Recruited, trained & successfully led a team of 5 Unit Managers to generate new business of INR 26million in FY21-22 (Net GWP).* Exceeded quotas and achieved 125% YoY growth in FY20-21 & 69% YoY growth in FY21-22.* Increased B2B2C sales by 15% through initiating website API Integrations with key channels.* Maintaining healthy customer retention ratio (>80%) and proper sales funnel through appropriate usage of sales CRM tool Vymo.

* Managed entire non-banca portfolio at South Delhi branch - direct, agency, broking and motor dealer for both retail and corporate products.* Recruited 30+ agents who contributed >75% in agency portfolio.* Increased sales through broking channel by 50% through strong relationship building.* Highest contributor of direct sales (health) in zone.

Worked on proposal generation, questionnaire preparation, costing & data analysis using Kantar’s proprietary database, SPSS software & MS office for British American Tobacco in South Korean Market. Started working on the report & presented findings internally to the team.