About Me -✔ Senior Resource Specialties in (diversified multi nationwide work experience) Data Center, Remote IT Managed Services, NOC/SOC, Service Delivery, Service Operations, IT Project and Program Management, Engagement Management, Pre-Sales, Technical Solution, Vendor Management, Team Building✔ Plan & execution of IT Projects & delivery, Handling multiple Projects & Program Management, IT Service Operations, IT Governance & Process Audit, IT Security, ITIL/ITSM Process Implementation, Implementation & Running of NOC & SOC Operations, Remote Infrastructure Management, Data Center Operations and SLA/OLA.✔ Experience of working in a mission-critical data center environment with good knowledge of Data Center build & Operate, a good understanding of business and technical requirements.✔ Experience in end to end service as a product planning and design, key Leader in implementing & building Service as a product, Technical Pre Sales, Technical Solution Sales, Technical Architech, Functional Support in India, Middle East & Africa. ✔ In-depth knowledge and expertise in System Administration, IT Infrastructure Management, Team Management and Technical Pre-Sales, Client Engagement, Technical Solution Sales, Vendor Management and Negotiations.✔ Proven key Leader in process implementation & improvement and has experience in Leading Cross Functional Team. Has successfully implemented ITSM tools and ITSM Processes. ✔ Work experience in System & Network Administration, Remote Infrastructure Management, building and managing DR Sites and policies.✔ Experience in handling and managing a large technical team (Service Desk and NOC), supporting 60+ sites pan India, North America and Asia Pacific zones.✔ Feel free to contact me at amitraj.g@gmail.com ✔ Victor Uniform Number 3 India Bravo Lima (VU3IBL), Amatuer HAM Radio Operator, a serious hobby. Actively participated in emergency communication support drills. Experienced portable Radio Communication Operator from fields, like, Moutains, Beaches & Forests.