Amit Bindra Email & Phone Number

New Delhi Area, India

Delites is a fast growing BPO with a vision to Delight to all stakeholders including Clients, Employees, Investors and Vendors. We Delight and Maximize Business Results to our clients by giving 100% Passion, Transparency and Performance and thereby establishing a long term relationship. We have the capability to provide end to end call center solutions in both voice and non-voice domain. Delites BPO understands that no two clients and processes are alike. Hence, we are keen to… Show more Delites is a fast growing BPO with a vision to Delight to all stakeholders including Clients, Employees, Investors and Vendors. We Delight and Maximize Business Results to our clients by giving 100% Passion, Transparency and Performance and thereby establishing a long term relationship. We have the capability to provide end to end call center solutions in both voice and non-voice domain. Delites BPO understands that no two clients and processes are alike. Hence, we are keen to understand our clients' requirements and customize our offerings accordingly. We look forward to interacting with you.Key Achievements:- Received LOI from a Large Telecom Player and VAS partner to commence a pilot batch and then ramp-up to 750 FTE- 700 FTE Business Closed with another large Telecom Player (Tele-collections and Outbound CLCM activities)- Received Inbound Customer Service Business from a big 3 Telecom Player for complete eastern zone in India - across services and customer segments. Show less

Delhi/Ncr

IGT is an integrated IT and BPO arm of USD 1.5 Bn business house InterGlobe Enterprise (IGE) having interests in Avation (IndiGo), Hotels (IBIS Hotels), GDS (iTQ) and few other businesses. IGE is curretly 7000 people strong with global operations.The Assignment:Head Sales and Account Management for Domestic IT & BPO services Domestic and APAC regions.Achievements:~ Leveraged my network to achieve First Large Domestic BFSI LOI ($ 5 Mn+)~ Set-up New Account ($… Show more IGT is an integrated IT and BPO arm of USD 1.5 Bn business house InterGlobe Enterprise (IGE) having interests in Avation (IndiGo), Hotels (IBIS Hotels), GDS (iTQ) and few other businesses. IGE is curretly 7000 people strong with global operations.The Assignment:Head Sales and Account Management for Domestic IT & BPO services Domestic and APAC regions.Achievements:~ Leveraged my network to achieve First Large Domestic BFSI LOI ($ 5 Mn+)~ Set-up New Account ($ 1 Mn+) and hence New Logo, Center and Region-Sri Lanka~ Resolved all previous and long Outstanding (upto last 2 FY - $2.5Mn+)~ Retained and Renewed Contract ($ 2-3 Mn) with a prestigious client ~ Managed Turn-around in Customer Satisfaction and Relationship Show less

About Spice BPO: A part of the $1.5 Bn Spice Group having group companies Cellebrum (Mobile VAS), Spice Mobile (Handset Manufacture), Hotspot (Mobile Retail), Mobisoc (Mobile Application Development). Spice BPO is today one of the largets Domestic focused BPO in India with focus on Telecom, Travel and BFSI. The Assignment:Responsible for Business Development (North and Central India) for BPO Services Division of Spice Group.Achievements:~ Received Order for 1st… Show more About Spice BPO: A part of the $1.5 Bn Spice Group having group companies Cellebrum (Mobile VAS), Spice Mobile (Handset Manufacture), Hotspot (Mobile Retail), Mobisoc (Mobile Application Development). Spice BPO is today one of the largets Domestic focused BPO in India with focus on Telecom, Travel and BFSI. The Assignment:Responsible for Business Development (North and Central India) for BPO Services Division of Spice Group.Achievements:~ Received Order for 1st G2C Project - Citizen Facilitation Center~ Received Order for 1st Banking Vertical - Initiated in Delhi for North Indian and to be expanded to Pan India from centers in West and South~ Received Orders for Insurance Vertical Show less

About ATS: ATS Services is one of the leading domestic outsourcing companies in India with offices in New Delhi, Bangalore and Chandigarh. It pioneered domestic Business Process Outsourcing in India and is today, one of the fastest growing company in its category.The Assignment included overall responsibility of:~ Business Development for ATS ~ Quality Function~ One of the most profitable business unit with P&L accountabilityAchievements:~ Accomplished over… Show more About ATS: ATS Services is one of the leading domestic outsourcing companies in India with offices in New Delhi, Bangalore and Chandigarh. It pioneered domestic Business Process Outsourcing in India and is today, one of the fastest growing company in its category.The Assignment included overall responsibility of:~ Business Development for ATS ~ Quality Function~ One of the most profitable business unit with P&L accountabilityAchievements:~ Accomplished over 400% growth in Revenues in 8 Months~ Initiated and established the industry’s first B2B Sales BPO~ Ensured continuous Process Enrichment for enhanced value Show less

Launch and Manage a product line

Launched a “new to the world” product line (Indian market)Achieved Large Customer base by the end of year two: Maruti Udyog Ltd., Atlas Steel Tubes Ltd., Samtel Color Ltd., Rico Industries Ltd., Majestic Motors (a division of Hero Motors), New Delhi Power Ltd. (NDPL) and others.

Mba, Marketing, Services Marketing, Industrial Sales, Finance

Activities and Societies: ~ Achieved all india 47th Rank and hence scholorship. ~ Involved in 7 off campus live projects with some.

Be, Mechanical Engineering

Activities and Societies: BE - Mechanical Engineering • Won First Prize in inter-college Group Discussion competition • Bagged Second.

Education record