As a Senior Operations Manager at Quess IFMS, I bring over a decade of experience in the hospitality and entertainment industry. My expertise lies in managing operations, budgets, clients, and teams across multiple units.In my current role, I am responsible for P&L management, client relationship management, escalation management, business growth and market footprint, and strategic planning for my units. I have a proven track record of delivering on key performance metrics, reducing costs, and increasing customer satisfaction.Prior to joining Quess IFMS, I worked with Inox Leisure Limited where I managed multimillion-rupee budgets, implemented effective marketing plans, ensured compliance with safety and regulatory standards, trained staff, and built strong customer relationships. My dedication and hard work have been recognized through multiple awards and certifications.I am passionate about creating a culture of learning, leading in crisis, and working with upset customers. My data-driven decision-making abilities and experience in managing regulations, stakeholders, and local dynamics have been instrumental in my success.My ultimate goal is to utilize my skills and experience to make a meaningful impact in the hospitality and entertainment industry. I am always seeking new challenges and opportunities to further enhance my skills and contribute to the growth and success of any organization. Let's connect to discuss how I