Responsible for Operations and Delivery for our Emerald customer(s), having a strong hands-on experience in leading operations, building new capabilities, managing cloud-based mission-critical solutions along with extensive experience in managing multiple teams working across 24*7. Roles & Responsibilities: • Managing Cloud Operations for AWS and Azure spanning 1600 plus servers covering all latest technologies like Terraform, Gitlab, Cloud factory etc.• Customer Delivery Management… Show more Responsible for Operations and Delivery for our Emerald customer(s), having a strong hands-on experience in leading operations, building new capabilities, managing cloud-based mission-critical solutions along with extensive experience in managing multiple teams working across 24*7. Roles & Responsibilities: • Managing Cloud Operations for AWS and Azure spanning 1600 plus servers covering all latest technologies like Terraform, Gitlab, Cloud factory etc.• Customer Delivery Management & Governance – 1. Enabling unified customer experience resulting in preferred partner status with customer.2. Ensure reliable & uninterrupted 24X7 operations.3. Provide Leadership to the Team of Cloud Engineers, ensuring SLA adherence.4. Build Culture of Delivery Led Growth - Responsible for building any new capabilities, team’s skill development.5. Improve productivity and continuous improvement of cloud operations.6. Defining & implementing strategies for Cloud Operations & Support, proactive monitoring & Automation7. Identify opportunities for automation & continuous focus on manual effort reduction.8. Commitment to quality, reliability, uptime, customer satisfaction, and data security9. Escalation management - Manage and resolve critical customer & business escalations, updates to management on critical issues.• Delivery modernization – use of new technologies to weave in reliability, Automation/AI, transparency in projects• Build predictable systems to accurately forecast business performance.• Forecast resource requirements and work closely to enable timely and cost-effective fulfilment• Understanding of IT organization processes, metrics, and structure• Leadership skills to lead and supervise a multidisciplinary team• Experience in managing delivery & operations of large unit including:1. P&L Management2. Customer Relationship management3. Leading large transformation programs including multiple technologies Show less

* As Senior PM carry out the project according to the agreement and the project directive.* Responsible for Project manager deliverable’s and reports both, to the client and internally.* Responsible for customer satisfaction and reaching agreed deliverable in respect of technical quality and projects financial goals.* Work and co-ordinate with team of specialists, including architects and many more technical experts.* Knowledge of different project management techniques and good… Show more * As Senior PM carry out the project according to the agreement and the project directive.* Responsible for Project manager deliverable’s and reports both, to the client and internally.* Responsible for customer satisfaction and reaching agreed deliverable in respect of technical quality and projects financial goals.* Work and co-ordinate with team of specialists, including architects and many more technical experts.* Knowledge of different project management techniques and good understanding to successfully deliver an IT-project.* Ability to understand the solutions architecture and point out the critical points of the delivery passion for quality and ability to implement best practices into projects.* Excellent negotiation skills and ability to find the best solutions even in tight schedule.* Track and record Risk and Issues, prepare Risk Management Plan.* Manage complex and demanding projects including sub-projects and/or sub-contractors.* Solve complex problem/challenges in the Project management area using skills to analyze and improve current ways of working, use networking skills to build relations with peers internally and externally.* Act as a leader and a collaborator and a great colleague to build a perfect team to take project to completion. Show less

• Spearheading the entire function of IT infrastructure including project lifecycle, business & technical solution, Finance, Budget, Procurement and Vendor management.• Guiding and directing team members from time to time to ensure solutions are delivered as per defined specifications.• Act as a liaison in technical & business domains.• Accountable for completing assigned projects within the constraints of approved project scope, schedule and budget while meeting approved project… Show more • Spearheading the entire function of IT infrastructure including project lifecycle, business & technical solution, Finance, Budget, Procurement and Vendor management.• Guiding and directing team members from time to time to ensure solutions are delivered as per defined specifications.• Act as a liaison in technical & business domains.• Accountable for completing assigned projects within the constraints of approved project scope, schedule and budget while meeting approved project requirements.• Providing technical consultation to engineering disciplines and product delivery team for better execution of project.• Manage all the projects and their activities within the organization including concept architecture, requirements definition, implementation & testing of a software or hardware development lifecycle• Provide input and assistance to the client project owner to identify the project team and create a resource plan representing the approved project team• Enable the resolution of any issues, during the implementation and post implementation. Show less

>Responsible for execution oversight for assigned projects within the constraints of approved Project scope, schedule and budget while meeting approved Project requirements>Work with IT engineers at a conceptual and technical level to help create practical & cost effective solutions.>Collaborate across various technical & business domains.>Recommend solutions to customer to meet their requirement.… Show more >Responsible for execution oversight for assigned projects within the constraints of approved Project scope, schedule and budget while meeting approved Project requirements>Work with IT engineers at a conceptual and technical level to help create practical & cost effective solutions.>Collaborate across various technical & business domains.>Recommend solutions to customer to meet their requirement. > Project Staffing/ resource Management, Ensure smoothness of daily operations.>Ensure high quality results, adherence to standards and best practices, high performance, and scalable, repeatable processes and deliverable. > Client Interaction & Co-ordination, presenting and providing weekly reports to Client. Show less

As a Service Manager responsible for providing end - to - end IT support to Maersk Pune users. SPOC for all IT Infrastructure related queries, IT Projects, IT Procurement, IT Vendor Management and IT budgeting.

Worked as Senior Manager IT, was responsible for IT Support for CIL, KPIT Cummins, Cummins Technova.

Worked with AXA tech for 3 yrs 2 months, worked with AXA in various domains like end user computing, NOC, Command Centre, Process Migration and information security.

As a Network Engineer responsible for setting of C&W site for EXL services, worked at project level in setting up Network, patching, cabling and then when in Operation providing 1st/2nd level support for all Network related Incidents.