Amith Mohan Email & Phone Number

Brampton, Ontario, Canada

• Managed and tracked IT assets, such as hardware, software, and licenses.• Analyzed data related to IT assets to identify trends, patterns and contributed ideas for improvement.• Worked on tickets in ServiceNow and successfully managed the queue.• Successfully made software and hardware purchases on Oracle Fusion.• Monitored software deployment on computers using SCCM.• Collaborated with vendors, finance, and IT teams to optimize asset utilization and minimize costs.• Generated reports and documentation on asset inventory, usage, and performance.• Successfully participated in ITAM projects and made huge contributions to the knowledge base.

Bengaluru, Karnataka, India

• Successfully worked on SCCM for Software/OS deployment and security patching.• Troubleshoot network connectivity, shared drives, IBM's iSeries applications, network printers, VPNs, and configured Windows firewall.• Processed tickets on ServiceNow and worked as part of Service Desk to provide support through incoming calls, Emails and chat.• Led the setup and configuration of networks, ensuring seamless connectivity for clients.• Contributed significantly to the knowledge base, enhancing team efficiency.• Provided crucial assistance in O365 Server migration for clients.• Worked with Citrix and Active Directory to set up new users and grant network access.

Chennai, Tamil Nadu, India

• Worked with professional design and editing softwares like Adobe Illustrator and Photoshop.• Designed class leading product images for the Amazon shopping website.• Gained experience working in a multinational corporate environment.

Kochi, Kerala, India

• Contributed in the development of company's core Android applications.• Used professional tools like Android Studio and AVD emulator to develop Android applications.• Gained certification as a Junior Android Developer.

Postgraduate Degree, Cyber Security And Computer Forensics, 3.6

Btech - Bachelor Of Technology, Computer Science