Amith Shetty Email & Phone Number

Dubai, AE

Dubai, AE

• Leading a team of 7 RPA developers in the successful execution of Robotic Process Automation (RPA) projects, ensuring alignment with organizational goals and maximizing operational efficiency. Responsibilities include.
• Project Leadership: Directly managing an RPA portfolio achieving annual savings of 1 million AED, with a success rate exceeding 90%. Demonstrated ability to lead complex projects from conception to implementation.
• Process Optimization: Designed and implemented innovative invoice automation solutions, resulting in a 70% reduction in human intervention for invoice settlements, showcasing a commitment to process improvement and.
• Strategic Planning: Developed and executed a detailed product roadmap, managing sprint deliveries valued at 1.7 million AED annually. Contributed to incremental savings of 450,000 AED per year by strategically.
• Vendor Management: Oversaw application license renewals, vendor contracts, and application version upgrades, ensuring compliance with industry standards and maintaining operational continuity through effective vendor.
• Reporting & Analytics: Created and distributed comprehensive weekly reports to stakeholders, summarizing project progress, deliverables, and key performance indicators (KPIs), facilitating informed decision-making and.

Dubai, AE

• Served as a Senior Business Analyst for PSS, Revenue Management, and Contact Center products, driving the successful implementation of strategic initiatives, including a Loyalty Membership Program, Pricing Decision.
• Stakeholder Engagement: Facilitated meetings with stakeholders to gather and document requirements, ensuring alignment with business objectives and exploring potential solutions that meet organizational needs.
• Requirement Coordination: Coordinated with multiple departments to gather comprehensive requirements, proposing feasible solutions that achieve business objectives with minimal changes to existing processes.
• Documentation Expertise: Created and updated Business Requirement Documents (BRD), Software Requirement Specifications (SRS), workflows, and user stories, effectively communicating project requirements and scope to.
• Vendor Evaluation: Evaluated commercial and technical solutions, finalizing vendor proposals to ensure the best fit for business needs and project goals, enhancing overall project viability.
• Quality Assurance & Testing: Prepared test plans for User Acceptance Testing (UAT) and developed business-critical test cases. Reviewed test cases and created service catalogs, business continuity plans (BCP), and user.

Bangalore, Karnataka, IN

• Contributed as a Software Engineer for the SITA Voyager application, focusing on enhancing software quality and efficiency through rigorous testing and automation practices.
• Requirements Analysis: Reviewed Business Requirement Documents (BRD) and performed gap analysis to identify areas for improvement, ensuring project objectives were met and aligned with business needs.
• Quality Assurance Management: Managed Quality Assurance (QA) verification processes, implementing an automated test suite to improve delivery timelines and software reliability.
• Stakeholder Collaboration: Worked extensively with stakeholders during User Acceptance Testing (UAT) to validate functionality and gather feedback, facilitating continuous improvement in the development process.
• Test Case Development: Identified end-to-end (E2E) scenarios and created comprehensive test cases to ensure all functionalities were thoroughly tested and met quality standards.
• Automation Scripting: Developed automated test scripts using SOAP UI, enhancing testing efficiency and accuracy while reducing manual effort.

Bachelor Of Engineering (B.E.), Telecommunications Engineering

Master Of Business Administration - Mba, Finance, General

Pre University, Electronics