Amitha Aziz Email & Phone Number

Tempe, Arizona, United States

Phoenix, Arizona

Reporting to the Vice President of Product Implementations, built a globally distributed cross-functional quality engineering department (spread across 3 locations) of 4 managers and 50+ quality and release management professionals achieve the highest quality testing and release of credit card processing products and cloud services, with emphasis on continuous automated testing and deployments. Supervise department’s activities related to weekly releases. Develop and implement quality processes and standard operating procedures by introducing metrics and documentation. Produce status reports, progress statistics, and business-oriented metrics as well as ROI studies, cost savings comparisons, and financial analysis to company executives. Strategically develop future vision, goals and build road maps to achieve the goals set for the organization.

Scottsdale, Az

Responsible for overseeing all IT Quality Assurance activities to ensure that the software development life cycle and supporting documentation are in accordance and compliance with established SDLC Methodology, cGMP, SOP's and industry regulations such as FDA and ISO9000. Board member of Medical Data Device System evaluation and approval committee. Spearheaded the initiative to implement a lean and compliant testing strategy for the organization. Active member in defining and establishing a new SDLC that is aligned to industry best practices as ITIL. Designed and implemented a process to address vendor change communications. Convinced the board members to ensure that an in-house developed software was registeredas an MDDS by the organizations after evaluating the risks associated with the software. Designed and executed an efficient quality assurance audit process for enterprise implementations which returned expected positive results.

Cincinnati, Ohio

Managed all aspects of testing and quality assurance for an online insurance portal; heavily involved in building the automation framework and test execution standards. Oversaw the execution of System Integration, User Acceptance, Performance and Automation Testing performed by on-shore and off-shore testing teams comprising of 8-16 Test Engineers. Prepared and led all the quality and performance metrics reporting efforts. Served as a liaison between staff and upper management concerning error trends and problem areas by developing and providing quality review and root cause analysis reports to QA Director.

Cincinnati, Ohio

Agile Test Lead for ERP Implementations.Management System and PeopleSoft leading a team of off-shore QA Analysts (6-8). Implemented the concept of risk driven testing and eliminated the cost that came with over testing. Created Quality Assurance training materials, trained and mentored offshore and onshore QA analysts. Developed Test plans, Test Matrices, Test Scenarios, and Test Cases for Security Testing, which included session expiry, book marking, authentication and compatibility across multiple browser types and credit card encryption levels. Worked alongside business analysts, developers, and content department during requirements review for testability and usability. Communicated and interacted with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within the software. Coordinated QA efforts that resulted in on-time delivery of regularly scheduled maintenance releases. Conducted data gathering and analysis to evaluate defect trends and initiated corrective actions. Key member of the team responsible for demoing new enhancements to end user to ensure adherence to business and end user requirements.

Cincinnati, Ohio Area

Designed test scenarios for different components of a wireless Billing System used by large wireless carriers as ATT, Sprint, T-Mobile. Helped upper management by conducting variance management on test results and reporting on testing progress. Served as the escalation point for high priority production issues. Led the testing effort for small enhancement projects on price plan rate changes.

Cincinnati, Ohio Area

Provided Tier III level support for a wireless provisioning software. Supported the various Development Teams including System Engineers, Programmers, and Technical Writers throughout the life cycle of enhancements/releases. Interfaced with the technical staff on client site and supported the installation of applications. Acted as a liaison between Development and Operations teams.

Code Enhancements

Greater Chicago Area

Manage database and database support tool configurations in development and test environments.

Ms, Information Technology

MS Information Technology

Bachelor Of Science (Bs), Information Science

BS Information Science