Digital Transformation for a Healthcare CompanyLed an end to end digital transformation for a healthcare company. Worked with senior leadership teams to build a vision for the organization, and an operational plan to steadily build the technological and human capabilities to achieve the business case. Help architect a new fit for purpose Digital Strategy and Digital Operating Model that served patients, clinicians, and operations. Prioritized experiences across redefined experience taxonomy and reconstituted product management, user experience, engineering teams to power transformation through agile digital teams.Explored AI in enhancing care delivery & health plan operations.Spearheaded an initiative for a client, exploring AI use cases within care delivery and health plan domains. Collaborating with cross-functional teams, meticulously assessed and prioritized these use cases by aligning them with business objectives, technological capabilities, and operational resources. Enterprise Care Delivery Strategy for a Provider Led development of a unified care delivery technology strategic plan to more effectively rationalize and prioritize investments across different functional focus areas. . Launch of Virtual Care Product Led engagement to reimagine the client’s capabilities through the lens of the consumer and deliver a personalized and connected care experience. Partnered with the client’s key leaders to define patient care experience, digital front door, care navigation and brought new virtual care concept to marketTransformation of a Virtual Care CapabilityLed strategy, business case, and execution to build operational capabilities for a virtual omnichannel appointment, advice, and care delivery center for primary, behavioral health, and specialty care. Help design business and operational infrastructure to support virtual care delivery and regional care coordination by dedicated physicians, RNs and mid-level providers.