Amit Joshi Email & Phone Number

Pune, MH, IN

Pune, Maharashtra, IN

As a trusted advisor to C-suite leaders and founders of expanding enterprises, I'm dedicated to steering organizations through transformative journeys and empowering leaders to maximize their capabilities across technology, personnel, culture, and operational processes.Providing value-add from my diverse experience in:IT Strategy and Transformation.

Pune, Maharashtra, IN

• In my role as a strategic leader, I oversaw strategic endeavors spanning multiple business units, including Group Benefits, Individual Disability Insurance, Individual Life Insurance, and Distribution. I managed.
• Managing a large team (900 resources) of IT (Business Analysts/Product Owners, Developers, Architect, QA, DBA etc) and Operations (Medical reviewers, Insurance Underwriters, transaction processing staff etc).
• Collaborated closely with multiple CIOs and Business SVPs in matrix organization, for strategic discussions & IT roadmap development at offshore locations.
• Contributed to PGS's multiyear strategy building, roadmap creation, drafted HLIs, established governance, fostered PGS value creation, brand awareness, risks, controls & change management, and EVP
• Accelerated digital transformation via initiatives like modernization of legacy systems, cloud adoption at scale, process automation, ‘API-first’ mindset, CI/CD etc.
• Drove delivery excellence and operational efficiency by instilling a "customer centricity" mindset, IT-ITeS collaboration and implementing innovation, automation, and staff rationalization strategies.

London, GB

• Ring-fencing is a way to structurally separate retail banking activities from Wholesale and Investment bank activities. As a Ring Fence Bank - Delivery Head, the responsibilities include to achieve the following –
• Establish an ADM (Application Development and Maintenance) governance for the program
• Track progress of deliverables to the program by Global ADM teams and help by de-bottlenecking any issues impacting deliverables
• Reporting and escalations of issues that need attention of senior executives of the bank
• Effective vendor management for the program

London, GB

• Lead and manage Global UK department of team size of approximately 500, spread across multiple geographies within HSBC Global Technology Services
• Strong working relationships with in-country management team, delivered end to end projects such as such as RBWM transformation program, Cards upgrade program, upgradation of UK core banking system etc. and achieved.
• Talent and vendor management

London, GB

• As a direct report to CIO, was primarily accountable for identifying opportunities for cost efficiencies in ~$260mn Run the Bank (RTB) portfolio; this was part of the RTB Transformation initiative run by the CIO.
• Collaborated with global stakeholders (NA, LATAM, EMEA & APAC regions) and offshore partners to understand capacity, capability and commitment to offshore Application Support related activities
• Identifying the gaps and streamlining the Retail Banking and Wealth Management (RBWM) Application Services model
• Driving Evergreening (Service upgrade, Demise etc) projects. Leading and tracking quality of production for critical services (Tier0, Tier 1 services)
• Lead a team of IT Project Managers working on UK Bank projects at offshore

London, GB

• Built from scratch and led the Production support (L1, L2 & L3), team of 250 at peak, supporting around 350+ applications of HSBC UK Bank and managing – o L1/L2 and L3 supporto Environment Support (set-up, server.
• Partnered with CTB (Change the Bank) teams to ensure smooth transition of service to RTB teams & post go live, working as a team on highly complex issues
• ITSO (IT service Owner) responsibilities: Transitioned the ITSO responsibilities from onshore to manage capacity, change management, contingency requirement, Incident reviews etc. for the services.

London, GB

• As a Direct report to UK CIO, successfully managed client relationships with C-level executives measured on offshore growth, delivery, client satisfaction and value innovation
• Actively consulted with the CIO’s management team on various GCC models such as Greenfield, Brownfield, JV, Hybrid, B-O-T etc. to choose the right model as per client need, establish best practices, and optimize the.
• As an endeavor to mature offshore Centre’s relationship with UK, built and established a model for GLT (HSBC’s offshore Centre - GCC) to optimize the usage of GLT in order to leverage GLT’s experience and expertise in.
• Management of direct relationship for HSBC Global Premier and Advance business at HSBC UK.

Pune, Maharashtra, IN

Paris, France, FR

Mba, Marketing

Be, Electronics And Telecommunication

Education record