Amit Kenton Email & Phone Number

Israel

Hackensack, Nj, Us

Santa Clara, Ca, Us

• Administering the company’s Salesforce CRM application.• Owner of support modules such as: Contracts, Licenses, Assets, knowledge, Files and Libraries.• Creating Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security, configuration of sharing settings by object level and record level, workflows, Process builder, validation rules, Worked on Record Types, Validation Rules and Page Layouts.• Taking project management with gathering requirements from business user teams.• Created Reports and Dashboards as per the customer requirements.• Worked with integration tools such as INFORMATICA to integrate data from and to SFDC also using DATA LOADER to create reports and DATAFIX. Using SOQL to query and find data inconsistency or to export. • Creating Workflow Rules, Field Updates, Approval Process, Email Alerts, email templates.• Created new custom objects to support the business requirements as needed.• Created custom Reports based on business need and associated them to Dashboard.• Deployment – creating Change sets, validating and running test class, also using autorabit as a deployment tool, working with GIT to control changes in code.

Herzlia Pituach, Israel, Il

Role: Salesforce Admin and Application support specialist (ITSM)Salesforce admin for BMC's "Remedyforce" ITSM Salesforce Application. Providing support for enterprise organizations. Managing all support cases between BMC global support and local customers.Key role: Salesforce Admin – Providing full support and configuration for all ORG'S and Sandboxes partial and Full. Managing and creating users, roles, profiles, permissions sets, Standard and custom Objects configuration such as: record types, field sets, field accessibility, validation rules, and page layouts. Creating work flows, email alerts and email templates, create processes with process builder, manage and create new Tabs and Apps. Work with DATA LOADER, Refresh Sandboxes, creating and updating inbound and outbound change sets to and from production.

New York, Ny, Us

Installation of desktops, Macs, Linux, OS servers, SQL serversInstallation and Troubleshooting of all office suite and other desktop software.Hardware management and replacement, Create and maintain IT inventories, working with active directory, SCCM image distribution, office365. Troubleshooting Lync and outlook issues.

Herzelia, Israel, Il

Field IT work for 3 major companies. Troubleshooting hardware, software, Pc’s, laptops and mobile devices. Providing 1st/2nd line support to users. Responsible for supporting: Windows XP/Vista/Windows 7/8.1 Office, 2007, 2010, 2013. Server 2003/2008/2012, Active Directory users and groups management, Exchange 2003/2007/2013, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router, AP, and Firewall Configurations.

Technical support for company customers, installing and upgrading proprietary software. Installation and set-up of SQL Servers: 2000, 2005, 2008R2, 2012, 2014Setup maintenance plan for improving DB performance.Troubleshooting DB connection issues such as ODBC, IP, REGESTRY, SERVICES and SQL configuration manager. Integration of databases from local server to cloud SAAS.Creating backups, detach, attach for DB’s

Ccna, Networking

Mcitp, Network And System Administrator