“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” A quote that has always found its practical manifestation in my efforts. I have always wanted to render advisory to corporates to overcome business challenges and make high-stakes decisions using experience-backed judgment. I am adept in managing end-to-end operations with honed skills in leading Cloud and DC infrastructure operations with Risk Management, Program Management as well as IT Strategy, Global Service Delivery, SAAS Product, Platform development & Management, Business Process transformation and Optimization.I have proficiency in steering Global Services Model & Best Practices; participated in workshops for implementation of Service Domain Model. Extensive knowledge of managing traditional IT infrastructure operations in a Global Service Delivery mode while driving the team to infuse new technologies like Cloud infrastructure, XaaS and IoT. Built SaaS Operations team for VMware Pulse IOT Center.► Pillars that make me an Accomplished Leader are:✔Customer Centricity & Insight - Nurture relations and building value proposition for transformation✔Make strong Business Decisions - Optimise the output of Organisation with a balanced Risk appetite and strong collaboration✔ Administered day to day operations and support for the SaaS and On-prem version of the Product, Compliances Certifications, Automation, Product Security & Design Improvements by means of OKRs and KPIs✔Domain Expertise: IaaS, SaaS, PaaS platforms with deep systems architecture and engineering expertise in cloud architectures while coordinating with Product, Engineering & Professional Services teams to improve the quality and efficiency of service.Some of my positives which I can talk about are ability to multitask, good understanding of operational & systemic aspects for providing complete solutions, seeking & harnessing new opportunities and creating win-wins. I possess an ability to establish & maintain effective working relationships across cross-functional teams & diverse individuals at any levels.