Amit Sood Email and Phone Number
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I am a seasoned IT professional who brings strong leadership skills and enthusiasm for resolving business challenges through technical solutions.Through 22+ years of hands-on work, I have acquired a consistent experience in leading the design, development and integration of complex software applications in a team environment with a proven ability to work well with all disciplines and levels of responsibility.I pride myself in maintaining great working relationships and providing high customer satisfaction.TECHNOLOGIES:• Programming Languages and Frameworks: C#, RESTful Web API, WCF, ASP. NET, Angular2, SQL, Voice XML, CCXML, XML, XSL, ECMA/Java script, Visual C++, MFC, COM, DCOM, ODBC, STL, DHTML, Visual Basic.Net, C• Software Packages and Tools: MS Visual Studio, TFS, Internet Information Services, Primavera and PVCS Tracker, IBM OPTIM, VMware View Center, Quality Center, QTP, Load Runner, Infragistics tools, Microsoft Visio, Q-Unit, XML-spy, ICM(IPCC), Microsoft Office, Fitnesse, MS Office, HP ALM, MuleSoft Anypoint API management, Splunk• Databases: Relational Databases Management Systems (RDBMS), SQL Server• Methodologies: OOA/D/P, UML, OMT, Design Patterns, Multi-threading, MVC, Iterative, Agile, SDM• Development Operating Systems: Windows, DOS, Z-OS, Linux• Other: Telecom, Interactive Voice Response (IVR), Call Routing, API Management, Application Integration, ComputerTelephone Integration (CTI), Data Sanitization
Ags - American Gaming Systems
View- Website:
- playags.com
- Employees:
- 751
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Ags - American Gaming SystemsAtlanta, Ga, Us
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Senior Software EngineerAgs - American Gaming Systems Aug 2021 - PresentLas Vegas, Nevada, Us
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Senior Software EngineerGeico Dec 2018 - Aug 2021Chevy Chase, Md, Us -
It Apps Programmer Lead- Integration LeadProgressive Insurance Mar 2018 - Sep 2018Mayfield Village, Oh, UsThis year I moved to Integration team where I learnt about the evolving field of API gateways and API management. I am assisting in creating execution plan for migrating our legacy system to a new API-management platform; enhancing an internal API directory application to catalog APIs; bringing API design consistency and technical integrity across Enterprise by guiding multiple IT teams for RESTful API design. -
It Apps Programmer LeadProgressive Insurance Jun 2014 - Mar 2018Mayfield Village, Oh, UsAfter completing my assignments for customer data privacy, I moved back to Telecom Application development group due to a need of my skills and knowledge in that domain. Here played roles of Solution-Architect and Team-Lead to lead the architecture, design, development, configurations and deployment of high availability, complex applications to support business strategies and goals. During these assignments, I learnt a lot about solution architecture role and the corresponding responsibilities; assisted Project-Manager in estimation of resources, skills and efforts required to complete projects; learnt and then implemented RESTful APIs to support loosely couple architecture. I also learnt that challenges can be converted to opportunities when we start working on those. Below are couple of highlights during this role- I Contributed to increase ~10% in call center operational efficiency by integrating Backoffice applications to a cloud based third-party Natural Language IVR application which handled 5.5 million phone calls per month. - I helped automate the recording and storage of ~9000 voice interactions per day with average recording-length of ~20 minutes by leading RESTful API design and development.
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It Apps Programmer Lead-Enterprise Project ResourceProgressive Insurance Mar 2012 - Jun 2014Mayfield Village, Oh, UsIn 2012, there was lack of challenging work in application development side due to freeze forced by moving of Telecom phone infrastructure from TDM (Time-Division Multiplexing) to VOIP (Voice over Intent Protocol). So, I loaned myself to another group initially for 6 months which got extended to 2 years due to my ability to learn on the job, take extra responsibilities and apply my learnings to solve business problems. Working in that group, I minimized risk of customer data breach by leading multiple technical teams for developing technical patterns to recurrently transform confidential & highly sensitive data from 100s of millions customer records using IBM Infosphere-Optim. I also integrated ODPP (Open Data Privacy Provider) API with a custom application to provide sanitization solution for Driver License Number field and non-standard data types like CLOB and BLOB using C/C++, C# and .NET Web Services.
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Telecom App Development Team LeadProgressive Insurance Apr 2007 - Mar 2012Mayfield Village, Oh, UsAfter re-organization in 2007, I was promoted to next level to be a lead project resource to create and modify high availability, high performance Telecom domain applications that were integrated across multiple platforms, systems and vendor technologies. I collaborated with teams across organizations to achieve my goals; assisted in creating requirements, reviewed change-requests and assessed their impact to applications by negotiating with the business and technical counterparts; consulted with Solution Architects and other Subject Matter Experts (SMEs) to ensure all changes and enhancements align with the architecture roadmaps and strategic goals for the applications. Along with expanding my technical skills, I learnt a lot about the soft skills and this role helped to tremendously improve my leadership skills.
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It Analyst IvProgressive Insurance Aug 2001 - Apr 2007Mayfield Village, Oh, UsI was initially hired as an Analyst to analyze telecom application, but soon I became Technical Application Owner (TAO) of Computer Telephony Integration (CTI) application when I resolved the issue Progressive faced during an upgrade of Cisco Intelligent Contact Management (ICM- also known as IPCC). Then I learned about the emerging standards like Voice-XML, CCXML, Java Scripts, Web Services, ASP.NET and speech Grammar etc. Using that knowledge, I evaluated vendor products and recommended solutions for IVR application. Then along with architects and management, I helped build an IVR team. Led this team to design, develop, deploy and support a standard based IVR application that was later moved to cloud platform. During this time, I also continued to support CTI as TAO.
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App Analyst ProgrammerAce Technologies Inc Jan 1999 - Aug 2001As a consultant on site at ABB Automation Inc. Cleveland (OH), Designed and implemented COM components and Active-X controls for CAD-style application (Composer) that was used by engineers to design flows. Implemented a web-based Documentation Management System.
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Analyst ProgrammerRamco Infotech Solutions Limited Jun 1996 - Dec 1998InAs Analyst Programmer, Ramco System Chennai (INDIA), involved in all phases of the software development life cycle for an ERP package, like SAP. Application was developed using C++, SQL server, VB and other Microsoft technologies.
Amit Sood Skills
Amit Sood Education Details
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Panjab UniversitySoftware Development
Frequently Asked Questions about Amit Sood
What company does Amit Sood work for?
Amit Sood works for Ags - American Gaming Systems
What is Amit Sood's role at the current company?
Amit Sood's current role is Technical Lead/Architect.
What is Amit Sood's email address?
Amit Sood's email address is so****@****ive.com
What is Amit Sood's direct phone number?
Amit Sood's direct phone number is +144039*****
What schools did Amit Sood attend?
Amit Sood attended Panjab University.
What skills is Amit Sood known for?
Amit Sood has skills like Sql, Sdlc, C++, Requirements Analysis, Visual Studio, Sharepoint, Asp.net, Microsoft Sql Server, .net, Agile Methodologies, Business Analysis, T Sql.
Who are Amit Sood's colleagues?
Amit Sood's colleagues are Rajeeva Ramachandran, Ian Fielding, Josué Alejandro Gutiérrez, Preetam Singh Rajput, Julian White, Stephen 'kyle' Harrison, Cody Collier.
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